Only 24h Left Cmdb

Responsibilities Discovery Create and maintain discovery patterns to identify and collect data from various IT devices and systems Define scan schedules for different types of devices and systems Review and validate discovered data to ensure accuracy and consistency Identify and address data discrepancies between the CMDB and live systems Implement data cleansing processes to remove duplicate or irrelevant information Investigate and resolve discovery errors or failures Analyze discovery logs to identify potential issues Provide technical support to users regarding discovery processes and data Have strong knowledge in Service map Integrate with third-party tools to pull in additional asset data Regularly review and update the CMDB to reflect changes in the IT infrastructure Identify and address orphaned or outdated CIs within the CMDB Focuses on data quality within the CMDB including data validation cleansing and ensuring accurate relationships between CIs Designs the overall discovery strategy including integrations with other systems and best practices for data management Strong understanding of IT infrastructure and network protocols Knowledge of ServiceNow platform and CMDB concepts Experience with scripting languages e g JavaScript for customizing discovery patterns Data analysis skills to identify trends and anomalies in discovery data CMDB Management Design implement and maintain the Configuration Management Database CMDB Ensure accurate configuration item CI relationships and dependencies within the CMDB Develop CMDB data governance policies standards and best practices Monitor and improve data accuracy completeness and consistency Work with stakeholders to define CMDB attributes classifications and CI lifecycles Problem-solving and troubleshooting abilities to resolve discovery issues REQUIRED QUALIFICATIONS CMDB Certification Bachelor