High Salary: Teller Operations _ Bank

7 days ago


Bagalkot, India V Konnect Full time

Job Description Account Opening & Maintenance - Manage account opening, maintenance, and closure processes in alignment with bank policies - Ensure all documentation is complete, accurate, and compliant with regulatory requirements - Scrutinize customer-submitted documents against branch checklists to verify completeness Cash Handling & Transaction Processing - Handle cash transactions, NEFT, RTGS, and related banking operations efficiently - Process customer enquiries and service requests with a focus on accuracy and timeliness - Provide transactional support while ensuring zero errors and adherence to service standards Customer Service & Enquiry Management - Respond to customer enquiries, instructions, and complaints promptly - Maintain and analyze records of customer interactions to enhance service quality and operational efficiency - Perform welcome calling and ensure customer onboarding is seamless Process Adherence & Compliance - Adhere to defined processes, policies, and audit requirements in all operational activities - Ensure comprehensive compliance with internal guidelines, regulatory, and statutory norms - Contribute to achieving a satisfactory audit rating for the branch Service Delivery & Quality Control - Ensure smooth functioning of people, systems, and processes for consistent service delivery - Regularly monitor and improve branch performance metrics related to service quality - Maintain proper documentation and approvals as per operational standards



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