Fraud Analyst II

3 days ago


Mumbai, India Teamware Solutions Full time

Job Description Key Responsibilities: Fraud Detection, Alert Analysis & Case Management - Review fraud alerts from surveillance systems to identify patterns, typologies, and emerging fraud schemes across payment channels (ACH, wire, card, crypto). - Conduct detailed analysis of customer profiles, behaviors, and transactions to assess fraud risk indicators. - Document findings and escalate cases for further investigation when necessary. - Collaborate with client Fraud Risk and Compliance teams to refine monitoring scenarios and thresholds. - Recommend process enhancements and control improvements to minimize false positives and strengthen detection capabilities. Quality, Collaboration & Reporting - Ensure alerts, investigations, and escalations meet quality standards and comply with documentation requirements. - Partner with investigators, compliance officers, and data analytics teams to enhance investigative outcomes. - Provide insights on fraud trends and contribute to management reports and dashboards.


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