Associate, Cashless Claims In Person Support
2 days ago
About Plum Plum is an employee insurance and health benefits platform focused on making health insurance simple accessible and inclusive for modern organizations Healthcare in India is seeing a phenomenal shift with inflation in healthcare costs 3x that of general inflation A majority of Indians are unable to afford health insurance on their own and so as many as 600mn Indians will likely have to depend on employer-sponsored insurance Plum is on a mission to provide the highest quality insurance and healthcare to 10 million lives by FY2030 through companies that care Plum is backed by Tiger Global and Peak XV Partners About Job The Cashless Claims Associate provides on-ground support to insured members during hospitalization facilitating seamless cashless claim processing from admission through discharge This position requires presence at hospital premises to coordinate between patient hospital administration and insurance providers ensuring efficient claim settlement while delivering superior customer service in accordance with organizational policies and insurance regulations Role Responsibilities Patient Assistance Provide in-person support to insured members and families during hospitalization Verify network hospital status assist with pre-authorization claim queries and discharge formalities Explain policy coverage exclusions and cashless claims process Claims Coordination Collect required documentation ID proofs medical records discharge summaries Validate billing details and ensure accuracy of pre-authorization approvals Monitor claim progress and coordinate enhancement requests Stakeholder Management Liaise between patients hospital insurance desks and insurance companies Resolve claim-related disputes and queries promptly Escalate cases per established protocols and timelines Documentation Compliance Ensure complete and accurate medical documentation collection Verify final bills before submission to insurers Maintain records of payments and reimbursement-eligible expenses Feedback Collection Gather patient feedback to improve service quality and the claims process reporting insights to management Role Requirements 1-2 years in insurance claims with customer-facing responsibilities Proficiency in English Hindi and local language Strong communication and negotiation abilities Knowledge of health insurance processes and terminology Mandatory Two-wheeler with valid driving license
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Cashless Claims
3 days ago
Bengaluru, Karnataka, India Plum Benefits Full time**About Job: - ** Cashless team Associate is responsible for processing and managing cashless insurance claims efficiently and accurately, ensuring timely closure to policyholders and seamless coordination with insurance providers. The job purpose of a Cashless Claims Team Associate is to process and manage cashless claims for employees. This includes...
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Associate, Cashless Claims in Person Support
7 days ago
Bengaluru, Karnataka, India Plum Benefits Full time**About Plum** Plum is an employee insurance and health benefits platform focused on making health insurance simple, accessible and inclusive for modern organizations. Healthcare in India is seeing a phenomenal shift with inflation in healthcare costs 3x that of general inflation. A majority of Indians are unable to afford health insurance on their own;...
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Executive/associate, Customer Success
5 days ago
Bengaluru, Karnataka, India Plum Benefits Full time**About Plum** Plum is an employee insurance and health benefits platform focused on making health insurance simple, accessible and inclusive for modern organizations. Healthcare in India is seeing a phenomenal shift with inflation in healthcare costs 3x that of general inflation. A majority of Indians are unable to afford health insurance on their own;...
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Associate, Claims
3 days ago
Bengaluru, Karnataka, India Plum Benefits Full time**About Plum** Plum is an employee insurance and health benefits platform focused on making health insurance simple, accessible and inclusive for modern organizations. Healthcare in India is seeing a phenomenal shift with inflation in healthcare costs 3x that of general inflation. A majority of Indians are unable to afford health insurance on their own;...
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Claims Specialist
2 weeks ago
bangalore, India Plum Full timeAbout PlumPlum is an employee insurance and health benefits platform focused on making health insurance simple, accessible and inclusive for modern organizations.Healthcare in India is seeing a phenomenal shift with inflation in healthcare costs 3x that of general inflation. A majority of Indians are unable to afford health insurance on their own; and so as...
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Claims Specialist
2 weeks ago
bangalore, India Plum Full timeAbout Plum Plum is an employee insurance and health benefits platform focused on making health insurance simple, accessible and inclusive for modern organizations. Healthcare in India is seeing a phenomenal shift with inflation in healthcare costs 3x that of general inflation. A majority of Indians are unable to afford health insurance on their own; and so...
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Executive 2 - Health Insurance Claims
1 week ago
bangalore, India Navi Full timeAbout the Team The Claims team at Navi is responsible for delivering a fast, transparent, and customer-first claims experience. From initial intimation to final settlement—whether cashless or reimbursement—they manage the end-to-end process with a strong focus on accuracy and turnaround time. The team works closely with the Hospital Partnerships team to...
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Executive/associate, Reimbursement Claims
5 days ago
Bengaluru, Karnataka, India Plum Benefits Full time**About Plum** Plum is an employee insurance and health benefits platform focused on making health insurance simple, accessible and inclusive for modern organizations. Healthcare in India is seeing a phenomenal shift with inflation in healthcare costs 3x that of general inflation. A majority of Indians are unable to afford health insurance on their own;...
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Claims Specialist
1 week ago
Bangalore, India Plum Full timeAbout Plum Plum is an employee insurance and health benefits platform focused on making health insurance simple, accessible and inclusive for modern organizations. Healthcare in India is seeing a phenomenal shift with inflation in healthcare costs 3x that of general inflation. A majority of Indians are unable to afford health insurance on their own; and so...
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Executive 2 - Health Insurance Claims
2 weeks ago
Bangalore, India Navi Full timeAbout the Team The Claims team at Navi is responsible for delivering a fast, transparent, and customer-first claims experience. Partnerships team to streamline coordination and uses data-driven insights and process automation to improve claim resolution speed and customer satisfaction. As an Executive – 2, Health Insurance Claims, you will play a critical...
