Executive - Operations
2 weeks ago
Working with people in over 200 countries and territories we are on the ground in more than 100 countries Follows agreed corporate risk management processes and procedures when delivering services e g child protection security policies financial protocols anti-fraud measures to protect the interests of the BC and its customers at all times Analysis reporting Using standard procedures and templates to produce weekly monthly and quarterly reports for the EoR Managers on EoR services These reports analyze operational activity levels and performance data to support managers in making timely and effective business decisions that respond to operational needs Commercial resource management Operates and runs regular reports on a range of standards corporate financial processes and procedures to enable effective budget and resource management for the EoR- e g purchase order system FABS SAP procurement processes Actively seeks to maximize value for money when booking meetings and training venues for Senior Examiner meetings and training sessions Plans and prioritizes own work activities which span across a range of different work streams responding to changing and at times competing requirements to ensure effective delivery of responsibilities over a weekly monthly time horizon Likely to manage the day-to-day performance of a more junior team temporary staff dealing with sickness discipline motivation etc to ensure high quality service delivery is maintained at all times Tasks and coordinates offshore centre to complete activities in accordance with agreed marking deadlines Graduation in any field is a must Minimum 1-2 years of exp in backend operations IELTS Demonstrable experience of excellent verbal and written communication skills for a wide variety of audiences Demonstrable experience of delivering training using a range of methods Demonstrable experience of working to tight and immovable deadline Demonstrable experience of working as part of a dispersed team to successfully Further Information Pay Band - 4 Contract Type - FTC Department Country- GSS English Exams IELTS Operations India Closing Date Time - 29 Aug 25 IST A connected and trusted UK in a more connected and trusted world Equality Diversity and Inclusion Statement We are committed to equality diversity and inclusion and welcome applications from all sections of the community as we believe that a diverse workforce gives added depth to our work The Disability Confident scheme helps challenge attitudes increase understanding of disability and ensure staff are drawn from the widest possible pool of talent We guarantee an interview for disabled applicants who meet the minimum role requirements We welcome discussions about specific requirements or adjustments to enable participation and engagement in our work and activities Safeguarding Statement We believe that all children and adults everywhere in the world deserve to live in safe environments and have the right to be protected from all forms of abuse maltreatment and exploitation as set out in article 19 UNCRC United Nations Convention on the Rights of the Child 1989 If you experience any difficulties with submitting your application please email askhr britishcouncil org
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Operation Executive
2 weeks ago
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