Production Support Developer

Role ProfileJob TitleProduction Support DeveloperLocationGurgaon IndiaReports toHead of Prod SupportFor advertising About FNZWho we are FNZ Group is an established and rapidly growing company in the financial technology sector We partner with the entire industry to make wealth management accessible to more people Today we partner with over 650 financial institutions and 8 000 wealth management firms enabling over 20 million people across all wealth segments to invest in the things they care the most about on their own terms We have over 20 offices globally with 4500 employees and growing To learn more about us and our journey check out our Role DescriptionWhat would you accomplish as a Production Support DeveloperYou will be part of our Production Support Team who make sure that our live platforms run smoothly and without issues This is a great opportunity to grow your career deepen your commercial experience enhance the breadth of your development skills within a fast-growing FinTech company We are seeking a skilled NET Application Support Developer to join our team The ideal candidate will have a strong background in NET C SQL VB and RESTful APIs with a focus on supporting and maintaining existing applications The responsibilities will include Provide support and troubleshooting for NET applications resolving technical issues efficiently to ensure minimal downtime Collaborate with development teams to understand application architecture functionality and dependencies Debug and diagnose issues within NET codebase utilizing C and VB expertise to identify root causes and implement effective solutions Perform database queries and optimizations using SQL to enhance application performance and resolve data-related issues Document support procedures troubleshooting steps and resolutions for future reference and knowledge sharing Participate in regular meetings with stakeholders to discuss application performance enhancements and upcoming changes Work closely with end-users to gather feedback address concerns and implement improvements to enhance user experience Stay updated with the latest NET technologies best practices and industry trends to continuously improve support processes and capabilities Experience requiredWhat we are looking for Bachelors degree in Computer Science Engineering or related field Strong proficiency in NET C VB and SQL scripting Prior experience in application support troubleshooting and debugging Excellent problem-solving skills and attention to detail Effective communication and interpersonal skills for collaborating with cross-functional teams and end-users Ability to work independently and prioritize tasks in a fast-paced environment Experience in RESTful APIs Certification in NET development or relevant technologies is advantageous Experience preferredBeneficial but not essential Familiarity with ITIL Hands-on experience with JavaScript and HTML Proficiency in utilizing Visual Studio and Resharper Experience with any automation tool Flexibility regarding work hours including openness to starting earlier or later than standard hour For advertising OpportunitiesWhat we offer We are mission led - work at the heart of a purpose-led organization where you can be proud of the impact you make every day Where youll transform the way over 20 million people invest making wealth management more accessible sustainable and transparent to more people Rapid career growth - encouraged to take on responsibility play a part in the evolution of the company and rapidly drive your career development working on real projects that directly impact our clients and their customers Market leading technology - Build create and evolve innovative solutions for the worlds most trusted brands using the latest technologies to help change the face of investing for the future Learning development Placing emphasis on a willingness to learn to think differently to be creative and to help drive innovation For advertising inclusionAt FNZ we recognise that diversity equity and inclusion are important factors contributing to our success We embrace the unique perspective and capabilities of our current and future employees which will help us continue to drive innovation and achieve our business goals Recruitment decisions at FNZ are made in a non-discriminatory manner without regard to gender ethnicity race faith age nationality gender identity sexual orientation marital status socio-economic background disability or military veteran status where all applicants and employees are valued and respected In addition we want to ensure accessibility needs are well supported if you require specific support please advise us About FNZFNZ is committed to opening up wealth so that everyone everywhere can invest in their future on their terms We know the foundation to do that already exists in the wealth management industry but complexity holds firms back We created wealths growth platform to help We provide a global end-to-end wealth management platform that integrates modern technology with business and investment operations All in a regulated financial institution We partner with over 650 financial institutions and 12 000 wealth managers with US 1 5 trillion in assets under administration AUA Together with our customers we help over 20 million people from all wealth segments to invest in their future