Technical Account Manager
19 hours ago
Technical Account Manager Our Client: A leading global e-commerce SaaS platform founded in 2011, offering a comprehensive post-purchase experience solution for online retailers. It provides tools for shipment tracking, returns management, delivery analytics, and automated customer engagement. Trusted by thousands of brands worldwide, the platform helps businesses improve customer satisfaction, streamline logistics, and enhance overall delivery experiences. Title: Technical Account Manager Location: Bangalore Education: Preferred computer science background (preferably B.Tech, M.Tech, BCA, MCA, B.Sc.-IT, M.Sc.-IT) Experience: 4-8 years About the Role: The Technical Account Manager is the primary technical contact for enterprise clients, responsible for complete technical setup, configuration, and migration. The role involves troubleshooting, managing API queries, and ensuring smooth operations. It requires cross-functional collaboration (CS, Engineering, Ops, Product) and the ability to simplify technical concepts to deliver timely, effective solutions. Roles & Responsibilities: - Lead end-to-end technical setup and configuration for enterprise customers. - Provide ongoing technical support to ensure smooth operations and customer satisfaction. - Manage and execute migration processes for enterprise accounts, ensuring minimal downtime and seamless transitions. - Act as the primary technical contact for enterprise clients, addressing escalated issues and managing complex scenarios. - Handle technical queries, including API-related requests, and track resolution progress. - Partner with Customer Success teams across regions to align on customer needs and goals. - Participate in team meetings to ensure consistent customer support and shared success strategies. - Work with Operations, Engineering, and Product Marketing teams to stay updated on platform changes. - Communicate platform updates and relevant changes effectively to enterprise clients. Requirement: - 4+ years experience in customer-facing technical roles in either SaaS, ecommerce, or marketing automation technology - Experience working with clients, product, ops, and engineering teams—with the ability to break down complex concepts to non-technical stakeholders - Ability to prioritize, multi-task, and perform effectively under pressure - Aptitude for both analyzing technical concepts and translating them into business terms and for mapping business requirements into technical features - Strong knowledge of business processes (Sales, Service, Marketing, Support) business applications and automation - Ability to grasp customer's needs and suggest timely solutions - Executive level interpersonal, project management, communication, and problem-solving skills - Excellent written and verbal communication and presentation skills. About Hireginie: Hireginie is a prominent talent search company specializing in connecting top talent with leading organizations. We are committed to excellence and offer customized recruitment solutions across industries, ensuring a seamless and transparent hiring process. Our mission is to empower both clients and candidates by matching the right talent with the right opportunities, fostering growth and success for all.
-
Technical Account Manager
1 week ago
Bengaluru, Karnataka, India Okta Full timeJoin our team Were building a world where Identity belongs to you.About the Team: The Technical Account Manager (TAM) at Okta will specialize in enterprise identity, focusing on Workforce Identity Cloud (WIC) and Customer Identity Solution (Okta CIAM). The role involves providing customers with strategic technical guidance on Okta's comprehensive suite of...
-
Technical Accounting Manager
3 weeks ago
Bengaluru, India Whatjobs IN C2 Full timeWe’re looking for a self-motivated, detail-oriented, and technically proficient Technical Accounting & Financial Reporting Manager. This individual will play a key role in supporting complex accounting matters, building scalable processes, collaborating cross-functionally, and contributing to a strong internal control and reporting environment that meets...
-
Technical Accounting Manager
4 weeks ago
Bengaluru, India RingCentral Full timeWe’re looking for a self-motivated, detail-oriented, and technically proficient Technical Accounting & Financial Reporting Manager. This individual will play a key role in supporting complex accounting matters, building scalable processes, collaborating cross-functionally, and contributing to a strong internal control and reporting environment that meets...
-
Technical Accounting Manager
2 weeks ago
Bengaluru, India RingCentral Full timeWe’re looking for a self-motivated, detail-oriented, and technically proficient Technical Accounting & Financial Reporting Manager. This individual will play a key role in supporting complex accounting matters, building scalable processes, collaborating cross-functionally, and contributing to a strong internal control and reporting environment that meets...
-
Technical Accounting Manager
1 week ago
Bengaluru, India RingCentral Full timeWe're looking for a self-motivated, detail-oriented, and technically proficient Technical Accounting & Financial Reporting Manager. This individual will play a key role in supporting complex accounting matters, building scalable processes, collaborating cross-functionally, and contributing to a strong internal control and reporting environment that meets the...
-
Technical Account Manager
1 week ago
Bengaluru, India Hireginie Full timeTechnical Account ManagerOur Client: A leading global e-commerce SaaS platform founded in 2011, offering a comprehensive post-purchase experience solution for online retailers. It provides tools for shipment tracking, returns management, delivery analytics, and automated customer engagement. Trusted by thousands of brands worldwide, the platform helps...
-
Technical Account Manager
1 day ago
Bengaluru, India Hireginie Full timeTechnical Account ManagerOur Client: A leading global e-commerce SaaS platform founded in 2011, offering a comprehensive post-purchase experience solution for online retailers. It provides tools for shipment tracking, returns management, delivery analytics, and automated customer engagement. Trusted by thousands of brands worldwide, the platform helps...
-
Technical Account Manager
19 hours ago
Bengaluru, India Hireginie Full timeTechnical Account ManagerOur Client: A leading global e-commerce SaaS platform founded in 2011, offering a comprehensive post-purchase experience solution for online retailers. It provides tools for shipment tracking, returns management, delivery analytics, and automated customer engagement. Trusted by thousands of brands worldwide, the platform helps...
-
Technical Account Manager
1 week ago
Bengaluru, India Hireginie Full timeTechnical Account Manager Our Client: A leading global e-commerce SaaS platform founded in 2011, offering a comprehensive post-purchase experience solution for online retailers. It provides tools for shipment tracking, returns management, delivery analytics, and automated customer engagement. Trusted by thousands of brands worldwide, the platform helps...
-
Technical Account Manager
17 hours ago
Bengaluru, India Hireginie Full timeTechnical Account Manager Our Client: A leading global e-commerce SaaS platform founded in 2011, offering a comprehensive post-purchase experience solution for online retailers. It provides tools for shipment tracking, returns management, delivery analytics, and automated customer engagement. Trusted by thousands of brands worldwide, the platform helps...
