Technical Writer

About Delta Air Lines About the Company Delta Air Lines NYSE DAL is the U S global airline leader in safety innovation reliability and customer experience Powered by our employees around the world Delta has for a decade led the airline industry in operational excellence while maintaining our reputation for award-winning customer service With our mission of connecting the people and cultures of the globe Delta strives to foster understanding across a diverse world and serve as a force for social good In 2024 Delta was recognized by Fortune with a No 11 placement on Fortune s Top 50 Most Admired Companies list The company s strong management and commitment to providing elevated experiences and premium products also secured a No 1 ranking out of the eight airlines on the list Delta landed on TIME s inaugural list of the World s Best Companies coming in at No 12 - the only U S airline in the top 155 TIME s award is based on three criteria employee satisfaction revenue growth and sustainability Delta s people-first culture continues to be recognized earning the airline a spot on Fortune s 100 Best Companies to Work For list for the fifth year Delta is the only airline included on the 2024 list Additionally Delta earned a coveted spot on Fast Company s list of the Most Innovative Companies climbing from its No 8 spot in 2023 to No 2 in the travel category The airline was recognized for its Wi-Fi revolution that is working to ensure the future of travel is connected About the Delta Technology Hub DTH Bangalore Delta has fast emerged as a customer-focused innovation-led technology-enabled business The Delta Technology Hub will contribute directly to these objectives About Delta Tech Hub Delta Air Lines NYSE DAL is the U S global airline leader in safety innovation reliability and customer experience Powered by our employees around the world Delta has for a decade led the airline industry in operational excellence while maintaining our reputation for award-winning customer service With our mission of connecting the people and cultures of the globe Delta strives to foster understanding across a diverse world and serve as a force for social good Delta has fast emerged as a customer-oriented innovation-led technology-driven business The Delta Technology Hub will contribute directly to these objectives It will sustain our long-term aspirations of delivering niche IP-intensive high-value and innovative solutions It supports various teams and functions across Delta and is an integral part of our transformation agenda working seamlessly with a global team to create memorable experiences for customers How youll help us Keep Climbing overview key responsibilities Responsible for overall development authoring and management of aircraft technical instructions utilized on Deltas fleet of aircraft and or engines Must ensure compliance to FAA Regulations Engineering documentation and other substantiating data as outlined in the Technical Operation Policies Procedures TOPP Must work closely with numerous departments including Line Maintenance Base Maintenance Quality Assurance Quality Control Engineering Maintenance Materials Production Control Supplier Operations and others to ensure all aircraft manual content meets FAA ATA and Delta standards Must ensure safety conscious behaviors are incorporated into all procedures Position requires a thorough knowledge of commercial aviation documentation and guidance specifications i e ATA 100 iSpec2200 S1000D and etc What you need to succeed minimum qualifications Aircraft Maintenance Engineering license or applicable degree with direct experience as a Technical Writer 3 years of experience required Must have previous aircraft maintenance experience with thorough knowledge and understanding of aircraft manuals Aircraft Maintenance Manual AMM Illustrated Parts Catalog IPC Engine Maintenance Manual EMM etc used for inspecting troubleshooting and repairing of aircraft and engines Should be a self-starter with excellent written and verbal communications skills able to handle several projects simultaneously with minimum supervision must be well-organized and able to prioritize work to meet established deadlines Must have very strong computer skills with knowledge and experience in structured authoring preferred SGML S1000D XML and etc Must embrace diverse people thinking and styles What will give you a competitive edge preferred qualifications Experience in MS Office products Epic Editor CORENA Studio MS Office products and Adobe Professional highly preferred Being an innovative thinker with a positive outlook a vision for software improvements and continual drive toward process improvements