Salesforce Architect

Job Description

- Technical Lead responsibilities
- Responsible for technical architecture for multiple work streams
- Responsible for owning and leading technical discussions with the client
- Has a bigger scale and big-picture knowledge awareness and ownership. I.e. owns architecture patterns, practices, and principles not limited to Salesforce core only, but touching all the different clouds, integration, security, data, and DevOps
- Contributes towards Practice Development within Globant
- Able to work across multiple projects simultaneously
- Primarily focuses on design activities, but can either transition into a Tech Lead role or reduce assignment on a project, depending on the engagement and program

Communication

- Able to communicate clearly and concisely in verbal and written fashion
- Explain technical concepts to a non-technical audience
- Adapts communication to the audience
- Able to challenge the client and justify their own viewpoint
- Able to lead difficult conversations with the client
- Can influence clients architects and decision makers on the best approaches to (not limited): principles, patterns, investment, tools, licenses

Presentation

- Leads the design of client-facing presentations and delegates ownership of elements of the presentation to team members
- Able to present in an organized, coherent fashion and adapt their presentation style to their audience
- Able to present in client-facing sessions such as Design Authorities, providing clear rationale for design decisions and responding to the client challenges
- Able to respond to feedback and tailor messaging
- Audience can range from technical people to C-level stakeholders, a wider scale than a Technical Lead

Collaboration

- Establishes a collaborative environment with the team and client
- Leads and delegates tasks in an assertive and effective way, while not neglecting the review and assurance processes

Leadership

- Is a role model for junior team members and provides mentorship
- Defines roles and responsibilities for the team and enables others to take responsibility for tasks and activities
- Delegates effectively, quality-assuring the configuration completed by the team
- Takes ownership of all technical areas (e.g. DevOps, Integration) and supports the development of others in this area

Knowledge

- Leads Globant internal initiatives such as enablement sessions, the graduate programme, and mentoring
- Drives adoption of industry best practices within specific areas

Delivery

- Takes accountability for the overall solution design and build of complex engagements
- Actively plan design, build, and test activities, working with the Project Lead to identify and mitigate risks to the project
- Confident in Agile delivery in large-scale, complex engagements

Commercial

- Adheres to administrative compliance (e.g. timesheets)
- Leads the identification and scoping/ estimation of additional scope and activities
- Supports the Solutions team with the solutioning and estimation of new opportunities and pre-sales discussions with prospective clients
- Provides oversight and assurance of the scoping and estimation of projects being supported by Technical Leads

Technical

- Approximately 10+ years of experience
- A Salesforce expert with excellent hands-on experience in Salesforce Platform, Configuration, Integration, and Customization.
- Must have knowledge of Sales, Service, and Experience cloud. Other clouds will be an added advantage.
- Able to produce clear solution design documentation
- Confident in presenting designs in client forums (e.g. Design Authorities)
- Recommended Certs: CSA, CAA