Client Support Lead
4 weeks ago
Job Overview We are seeking a proactive and detail-oriented Client Support Team Leader to manage and oversee client queries ensuring timely accurate and high-quality responses The ideal candidate will possess a strong understanding of fixed income products advanced technical skills and exceptional communication abilities This role requires leadership in managing client requirements end-to-end driving team performance and ensuring alignment with FactEntry s standards of excellence Key Responsibilities Ensure timely and accurate responses to client questions and issues Develop strong client relationships by understanding client-specific requirements and expectations Act as a subject matter expert SME in fixed income products supporting both clients and internal teams Maintain a comprehensive understanding of fixed income instruments and global market practices Ensure criticality accuracy and timeliness of data delivery to clients Collaborate with internal teams to enhance data quality and meet SLA requirements Lead mentor and guide the client support team to achieve business goals Allocate workloads effectively and ensure coverage across shifts and business-critical hours Foster collaboration across Operations Product and Technology teams Drive process excellence through attention to detail and continuous monitoring Implement improvements aligned with Lean Six Sigma principles certification preferred Support transformation initiatives to enhance efficiency and client satisfaction Leverage tools such as Excel SQL Power BI and Python for data analysis and client reporting Identify automation and optimization opportunities to streamline workflows Adapt quickly to changing client requirements and business demands Work flexible schedules including different shifts extended hours and availability for client calls as required Key Qualifications Education Postgraduate degree or equivalent in Finance Accounting or related field preferred Experience Minimum 5 years in client support financial services or fixed income domain Certifications Lean Six Sigma Green Belt or higher preferred Key Skills Strong communication skills reading writing listening and speaking In-depth knowledge of fixed income products Proficiency in Excel SQL Power BI and Python preferred Exceptional attention to detail and accuracy Strong collaboration and leadership abilities Ability to adapt quickly learn fast and perform under pressure Client-first mindset with strong problem-solving skills
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Digital Marketing Manager
2 weeks ago
Thanjavur, TN, IN Client Champs Full timeLocation Thanjavur Salary 15 000 - 18 000 month Experience Minimum 1 year in digital marketing Agreement 1 Year Work Mode In-office Laptop Own laptop required About Us Client Champs is a performance-driven digital marketing agency focused on real growth and measurable results We work hands-on with live projects helping brands scale through smart strategy...
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Digital Marketing Intern
2 weeks ago
Thanjavur, TN, IN Client Champs Full timeLocation Thanjavur Stipend 8 000 month Work Mode In-office Laptop Own laptop required About Us Client Champs is a performance-driven digital marketing agency working with brands on real-time marketing campaigns creative strategies and measurable growth We don t believe in spoon-feeding we believe in learning by doing Interns at Client Champs get hands-on...
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Digital Marketing Coordinator
3 weeks ago
Tiruchchirappalli, TN, IN Client Machine Full timeAbout the Role We are seeking a highly motivated Digital Marketing Coordinator to support the planning execution and optimization of our digital marketing campaigns The ideal candidate will be detail-oriented data-driven and eager to grow their skills across multiple digital channels This role will work closely with the marketing and sales teams to...
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Lead Application Support Engineer
3 weeks ago
Salem, TN, IN splendenslab IT Ventures Pvt Ltd Full timeJob Title Lead Application Support Engineer Company RunLoyal Salary 5lpa-6lpa Location Salem Summary RunLoyal a rapidly growing vertical SaaS company based in Atlanta GA seeks a passionate and experienced Lead Application Support Engineer to join our dynamic team As a Lead Application Support Engineer you will play a vital role in...
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Client Acquisition Executive
3 days ago
Nagercoil, TN, IN Panacorp Software Solutions Pvt Ltd Full timeJob Title Telesales Executive - Research and Development Domain Industry Research Development IT Services Department Sales Business Development Employment Type Full Time Permanent Salary Negotiable Incentives We are looking for a Telesales Executive to join our Research and Development team specializing in PhD research assistance and academic services The...
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Field Officer
3 weeks ago
Vellore, TN, IN Shrinithi Insurance Broking Pvt Ltd Full timeJob Title Insurance Sales Executive Location Vellore Tamil Nadu Industry Insurance Life Health General Job Type Full-Time Experience 1-5 Years Salary 15 000 - 30 000 per month Incentives We are hiring enthusiastic and goal-oriented Insurance Sales Executives to join our growing team in Chennai The ideal candidate will...
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Client Acquisition Executive
3 days ago
Nagercoil, TN, IN Hindustan HR Full timeJob Title Client Acquisition Executive Location Nagercoil Salary 12 000 - 15 000 Gender Male Female We are looking for a Client Acquisition Executive to build and maintain strong client relationships The role involves identifying potential customers explaining services and converting leads into clients Requirements Good communication skills in English and...
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Vellore, TN, IN DBS Bank Full timeBusiness FunctionAs the leading bank in Asia DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions As a market leader in the consumer banking business DBS has a full spectrum of products and services including deposits investments insurance mortgages credit cards and personal loans to help our customers...
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Client Relationship Executive
2 weeks ago
Tiruchchirappalli, TN, IN VISTA PREMIUM VILL PLOTS Full timeSeeking motivated individuals to assist clients and support a dynamic team Flexible role with growth opportunities Key Responsibilities Communicate with potential clients via calls messages and social media Provide accurate and timely information about ongoing projects Maintain proper records and follow-up schedules Coordinate with the team for client...
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Client and Office Executive
6 days ago
Vellore, Tamil Nadu, India Tino Engineering Private Limited Full time ₹ 2,40,000 - ₹ 3,00,000 per yearCompany DescriptionTino Engineering Private Limited is a premier Electrical A-grade contractor, panel board manufacturer, and solar integrator. We provide top-notch electrical solutions including design, installation, and maintenance for various industries. Our facility produces custom panel boards and bus ducts, undergoing rigorous testing for reliability...