
Junior System Engineer
3 weeks ago
Job Description
WHO WE ARE
Sapaad is a global leader in unified commerce platforms, delivering world-class software solutions for the food and beverage industry. Our flagship product, also named Sapaad, has achieved remarkable success over the past decade, empowering thousands of F&B businesses across 40+ countrieswith many more coming onboard each day.
Driven by a passionate team of developers, designers, and product experts, Sapaad is constantly evolvingintroducing innovative, industry-defining features that set the benchmark for F&B tech. Headquartered in Singapore, with offices across five countries, Sapaad is backed by seasoned technology veterans with deep expertise in web, mobility, and e-commerce.
JOB OVERVIEW
We're looking for a Junior Systems Engineer to join our Cloud Infrastructure and Application Monitoring team. This role is ideal for fresh graduates or early-career professionals (01 years of experience) who are eager to launch their careers in Cloud Infrastructure, DevOps, and Systems Engineering.
In this full-time role, you'll work closely with senior engineers to ensure the health, performance, and security of Sapaad's global SaaS systems. You'll gain hands-on experience with cutting-edge cloud technologies while learning best practices in monitoring, incident response, and system optimization.
If you're passionate about technology, love solving problems, and want to grow into a career in cloud engineering or DevOps, this is the role for you.
WHAT YOU'LL DO
- Monitor cloud infrastructure and applications for performance and availability
- Support day-to-day operations on Heroku and AWS
- Troubleshoot production issues under the guidance of senior engineers
- Configure monitoring dashboards and alerts (Logtail, Datadog, CloudWatch)
- Perform routine database checks (Postgres, Redis) and assist with backups/maintenance
- Learn and support cloud security best practices (IAM roles, security groups, Cloudflare DNS & WAF)
- Participate in incident response processes and document findings
- Collaborate with development teams to optimize application infrastructure
- Manage incidents, minimize downtime, and escalate issues when needed
- Maintain clear technical documentation and SOPs
- Contribute to R&D initiatives to improve systems and processes
WHAT YOU'LL LEARN & GROW INTO
- Advanced AWS cloud infrastructure management
- Hands-on expertise with monitoring and alerting tools
- Database administration skills (Postgres & Redis)
- Cloud security practices, including WAF and DDoS protection
- Industry-standard processes for incident management and RCA
YOU'RE A STRONG FIT IF YOU HAVE
- Basic knowledge of Cloud Platforms (AWS/Heroku)
- Strong problem-solving and analytical skills
- Good communication and teamwork abilities
- A passion for learning and building a career in Cloud/DevOps
PREFERRED QUALIFICATIONS
- B.Tech/BE/M.Sc in Computer Science or a related field
- Basic familiarity with monitoring/logging tools
- Cloud certifications (AWS/Azure Fundamentals) are a plus
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