Associate Specialist, Laboratory Operations Technical Specialist

R1 Associate Specialist Technical Support - Fullstack The Opportunity Based in Hyderabad join a global healthcare biopharma company and be part of a 130- year legacy of success backed by ethical integrity forward momentum and an inspiring mission to achieve new milestones in global healthcare Be part of an organisation driven by digital technology and data-backed approaches that support a diversified portfolio of prescription medicines vaccines and animal health products Drive innovation and execution excellence Be a part of a team with passion for using data analytics and insights to drive decision-making and which creates custom software allowing us to tackle some of the world s greatest health threats Our Technology Centers focus on creating a space where teams can come together to deliver business solutions that save and improve lives An integral part of our company s IT operating model Tech Centers are globally distributed locations where each IT division has employees to enable our digital transformation journey and drive business outcomes These locations in addition to the other sites are essential to supporting our business and strategy A focused group of leaders in each Tech Center helps to ensure we can manage and improve each location from investing in growth success and well-being of our people to making sure colleagues from each IT division feel a sense of belonging to managing critical emergencies And together we must leverage the strength of our team to collaborate globally to optimize connections and share best practices across the Tech Centers Role Overview As a Laboratory Operations Technical Specialist you will setup configure and maintain computerized laboratory systems This role involves both creative and analytical skills to solve complex problems as well as good communication skills to work with a global remote customer base and team You will use your expertise in requirements analysis OS and software installation and configuration so that the computerized lab systems meet the needs of business while working within the framework of company policies and local laws You will work with other technical specialists as well as scientists in the laboratories You should be ready to work independently as well as in a team What will you do in this role Configure systems for operational use in the laboratories Support validation activities Provide global technical support using your extensive knowledge on windows configuration networking and general computer setup What should you have Bachelors degree in Information Technology Computer Science or any Technology stream 1 years of hands-on experience working with technologies - Windows OS Share Drives windows registry windows group policies LDAP networking Excellent English communication skills Familiarity with modern tools - e g Tanium Acronis ServiceNow Experience in the pharma industry GxP are beneficial Possesses both theoretical and practical knowledge with the ability to autonomously implement given tasks Product and customer-centric approach Our technology teams operate as business partners proposing ideas and innovative solutions that enable new organizational capabilities We collaborate internationally to deliver services and solutions that help everyone be more productive and enable innovation Who we are We are known as Merck Co Inc Rahway New Jersey USA in the United States and Canada and MSD everywhere else For more than a century we have been inventing for life bringing forward medicines and vaccines for many of the world s most challenging diseases Today our company continues to be at the forefront of research to deliver innovative health solutions and advance the prevention and treatment of diseases that threaten people and animals around the world What we look for Imagine getting up in the morning for a job as important as helping to save and improve lives around the world Here you have that opportunity You can put your empathy creativity digital mastery or scientific genius to work in collaboration with a diverse group of colleagues who pursue and bring hope to countless people who are battling some of the most challenging diseases of our time Our team is constantly evolving so if you are among the intellectually curious join us and start making your impact today Current Employees apply Current Contingent Workers apply Search Firm Representatives Please Read Carefully Merck Co Inc Rahway NJ USA also known as Merck Sharp Dohme LLC Rahway NJ USA does not accept unsolicited assistance from search firms for employment opportunities All CVs resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place Where agency agreements are in place introductions are position specific Please no phone calls or emails Employee Status Regular Relocation VISA Sponsorship Travel Requirements Flexible Work Arrangements Hybrid Shift Valid Driving License Hazardous Material s Required Skills Availability Management Change Controls Incident Management Management System Development Problem Management Quality Assurance QA Service Delivery SLA Management Software Configurations Software Development Life Cycle SDLC Testing Preferred Skills Job Posting End Date 09 30 2025 A job posting is effective until 11 59 59PM on the day BEFORE the listed job posting end date Please ensure you apply to a job posting no later than the day BEFORE the job posting end date