
Operations Maintenance Manager HO 11/09/2025
2 days ago
Job Description: O&M Manager (Headquarters)
Position Summary
We are seeking a senior professional to lead the Operations & Maintenance (O&M) function across multiple sites. The role involves end-to-end responsibility for setting up, managing, and optimizing operations across facilities such as ICDs, ports, large manufacturing plants, power plants, dispatch yards, and other industrial/logistics facilities. The candidate will be based at the Head Office, with oversight of site-level teams, and will ensure uniformity in systems, processes, cost control, and contract compliance.
Key Responsibilities
1. Multi-Site Operations Leadership
- Lead O&M across 45 sites (initially ICDs, expanding to other facilities).
- Set up new sites from scratch: manpower planning, equipment deployment, process implementation.
- Build and monitor site KPIs (throughput, cost/TEU or cost/unit, downtime, safety, manpower efficiency).
2. Systems & Processes
- Design and roll out SOPs across all facilities.
- Implement leadership and reporting systems at site level.
- Ensure compliance with operational standards, safety norms, and client SLAs.
3. Manpower & Resource Management
- Define organizational structures for each site.
- Recruit, train, and stabilize site-level leadership and manpower.
- Establish succession planning and skill development programs.
4. Techno-Commercial Governance
- Negotiate and align manpower/equipment contracts with clients and vendors.
- Work with Finance Controller to validate cost sheets, billing, recoveries, and margins.
- Drive cost optimization projects and efficiency improvements.
5. Client & Vendor Interface
- Act as the single point of contact for O&M discussions with clients.
- Build vendor ecosystems for manpower, transport, equipment, and support services.
- Support senior management in commercial reviews and, occasionally, sales discussions (secondary).
Desired Profile
- 1220 years experience in O&M across large-scale facilities such as ICDs, ports, plants, dispatch yards, logistics hubs, or industrial complexes.
- Proven track record of managing multiple sites from a head office role.
- Strong techno-commercial skills: contracts, costing, and SLA management.
- Hands-on with operations setup (greenfield/brownfield), leadership system design, and manpower recruitment.
- Balanced profile: strong operational discipline + commercial acumen.
- Ability to travel extensively across sites.
Key Competencies
- Execution focus: ability to set up and stabilize new sites quickly.
- Analytical: costing, MIS, and financial control orientation.
- Leadership: capable of building and motivating large ground teams.
- Process-driven: SOP design and adherence.
- Customer orientation: maintaining client confidence while driving efficiency.
Reporting & Coordination
- Reports to: Group CEO / MD.
- Works closely with: Finance Controller (HQ), Site Ops Heads, Client Managers.
- Supervises: Site-level operations managers and supervisors (indirect).
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