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3 weeks ago

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Amazon - where builders can build We re looking for a smart customer-obsessed innovator and owner to join our Operations Team Purview of a Operations Manager Manager-I Operations is responsible for managing a team and facilitating flow of information across multiple stakeholders to resolve any potential issues that impact customer experience business continuity The candidate should have a basic understanding of the logistics space and should be able to communicate clearly in the written and oral form Candidate should be able to come up with process improvements drive them through completion Responsibilities include but are not limited to Managing a shift constantly identifying opportunities to improve team performance and owning associated change management Developing and or referring to performance metrics to drive team performance and business results Identifying the business impact of trends and making data backed decisions Communicating with external customers Carriers Vendors Suppliers and internal customers Finance Ops Excellence Fulfillment Centers Escalating problems or variances in the information and data to the relevant owners and following through on resolutions Ability to pull data from numerous databases using Excel Access SQL and or other data management systems and to perform ad hoc reporting and analysis as needed is a plus Amazon is an Equal Opportunity Employer - Minority Women Disability Veteran Gender Identity Sexual Orientation Age BASIC QUALIFICATIONS - 1 years of employee and performance management experience - Bachelor s degree or equivalent or 2 years of Amazon blue badge FTE experience - Work a flexible schedule shift work area including weekends nights and or holidays - Can push and pull wheeled dollies loaded with products up to 100 pounds during shifts PREFERRED QUALIFICATIONS - 1 years of performance metrics process improvement or lean techniques experience Our inclusive culture empowers Amazonians to deliver the best results for our customers If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information If the country region you re applying in isn t listed please contact your Recruiting Partner

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