Manager, Supplier Intelligence

Company Description Assent is the supply chain sustainability management solution for the world s most responsible sustainability-focused complex manufacturers The 1 business risk for complex manufacturers is hidden Most supply chains were never built with sustainability in mind and most manufacturers do not have deep visibility into their supply chain risks while outsourcing the majority of their production Shaped by regulatory experts customers and suppliers Assent is the foundation manufacturers need for cross-enterprise sustainability At Assent your work will help bring transparency sustainability and fairness to the global community We re one of the fastest-growing technology companies - from 5 million to 50 million ARR in under five years As the global leader in supply chain sustainability management we provide transparency into the supply chains of some of the world s largest and most successful companies including 75 percent of Fortune 500 companies In our most recent funding round we raised 350 Million USD in funding led by Vista Equity Partners This funding will allow us to continue to scale with purpose and add exceptional talent to our already remarkable team Assent is the first North American software company to achieve both B Corporation Certification and Advanced Status with United Nations Global Compact This reflects our deep commitment to embed sustainability not only across our organization but as part of how we drive positive impacts for our communities and the customers we serve The Manager Supplier Intelligence will report to the Sr Manager Supplier Intelligence The Manager Supplier Intelligence will lead a team that will provide supplier analytics build and maintain internal productivity tools update manage and enhance the internal supplier database This team plays a key role in our efficiency and overall service delivery to our customers in Assent s Professional Services department The Manager Supplier Intelligence will work closely with the Sr Manager Supplier Intelligence to develop their team s technical and leadership skills and to help navigate complex supplier scenarios Key Requirements and Responsibilities Manage the day-to-day operations of a Supplier Intelligence team This includes but is not limited to Track and report on important business KPIs looking at trends analyzing the data and providing insights on the team s data Capacity planning organize prioritize manage workload requirements and allocate resources to effectively accomplish the work Create and maintain a roadmap for the team to execute tied to team OKRs and priorities Provide effective performance management through feedback employee recognition rewards and progression plans for top talent Encourage innovation and improve the efficiency of business processes and procedures to enhance quality efficiency and productivity Facilitate weekly team meetings and engage in bi-weekly 1 1s with team members as required Be an escalation point for any questions conduct in depth investigations for deeper levels of understanding after escalations from clients and suppliers Create new work instructions and continuously update existing work instructions processes Recruit mentor and develop a high performing team that promotes a world-class supplier experience Collaborate with the Product and Engineering teams in order to plan the development of tools that can automate and facilitate the work of the Documentation Validation team in agreement with the best practices and technical requirements of the existing Assent product infrastructure Promote and maintain a congenial productive collaborative and service-oriented work culture in the Supplier Success team Actively engage with all teams within Professional Services to address any cross-team training gaps or provide further knowledge of Supplier Success processes Facilitate the assessment of team s knowledge skill and ability for accomplishing tasks and projects Create and provide training to the team new members of the team wherever there are training gaps Establish measure and report on the best tools practices and processes for highly productive engagement with our customer s suppliers Keep up with regulatory updates to best support our clients suppliers Qualifications Your Knowledge Skills and Abilities We strongly value your talent energy and passion It will also be valuable to Assent if you have the following qualifications Bachelor s Degree Higher diploma from recognized learning institution 4 years in software data analytics compliance supply chain or closely related environments 3 years managing at least six direct reports-hiring onboarding setting goals OKRs KPIs regular 1 1s and feedback performance reviews capacity planning scheduling Practical experience using BI platforms and Data management tools Power BI Tableau Looker Excellent verbal and written communication skills primarily in English however proficiency in additional languages is required for certain supplier groups KPI ownership demonstrated improvements in on-time delivery cycle time throughput defect rework SLA attainment turns trends into action with clear owners and timelines Mentorship skills ability to successfully transfer knowledge and skills to developing team members Passionate interest in supporting the development of others and the ability to provide feedback and guidance Excellent interpersonal negotiation and influencing skills able to establish great cross-functional relationships in a collaborative environment with a diverse group of stakeholders demonstrates a high level of professionalism You are highly adaptable flexible and thrive in a fast-paced dynamic business environment You are naturally curious about technology or how things work You are a critical thinker and can suggest implement and support efficient and effective operations You are diligent and detail-oriented- you pay high attention to detail and you double-check everything You have grit - you are conscientious will always work towards providing solutions over excuses and are dedicated to achieving excellence and driving results You consider yourself a lifelong learner - you have an insatiable thirst for knowledge are always striving to self-improve and are coachable Additional Information At Assent we are uniquely positioned to make meaningful impactful changes in the world around us If you believe in doing work that matters we want you to join our team Life at Assent Wellness We believe that you and your family s well being is important As a result we offer vacation time that increases with tenure comprehensive benefits packages details vary by country life leave days and more Financial Benefits It s not all about the money - well it s a little about the money We understand that financial health is important and we offer a competitive base salary a corporate bonus program retirement savings options and more Life at Assent There is purpose beyond your work We provide our team members with volunteer days flexible work options and opportunities to get involved in corporate giving initiatives Lifelong Learning At Assent curiosity is not only valued but encouraged You will receive professional development days that are available to you the day you start Work The Way That Works for You Your work and life should be balanced in a way that is purposeful for you We offer flexible working environments for our team Choose a space that meets your unique needs At Assent we are committed to growing and sustaining an environment where our team members feel included valued and heard Our diversity and equal opportunity practices are guided and championed by our Diversity and Inclusion Working Group and our Employee Resource Groups ERGs Our commitment to diversity equity and inclusion includes recruiting and retaining team members from diverse backgrounds and experiences and fostering a culture of belonging where all team members are included treated with dignity and respect promoted on their merits and placed in positions to contribute to business success If you require assistance or accommodation throughout any part of the interview and selection process please contact talent assent com and we will be happy to help