Executive - Customer Care/customer Success (2-3 Yrs) Kolkata (after-sales/customer Service)

7 days ago

Kolkata, West Bengal, India Ananta Resource Management Full time

Executive - Customer careCity Kolkata WBPrimary Skills business development Lead Generation Customer Relationship Management CRM Work Experience Years 2-3Location Dakhinee Co-Operative Housing Society KolkataDesignation Executive- Customer Success SpecialistSalary range 20-25K - Customer Relationship Management Maintain and enhance customer relationships - New Account Registration Process customer registration through Forms - Issue Resolution Address and resolve customer concerns - Making and Sending Quotations Prepare quotations for required articles and services - New Lead Generation Communicate with leads to arranging meetings and secure new business opportunities - Sales Operations Oversee daily sales coordination operations - Repeat Business Encourage and manage repeat customer sales - Upselling Cross-Selling Identify additional sales opportunities - Lead Management Generate and convert sales leads - Pipeline Management Manage the sales pipeline effectively Qualification - Bachelor s degree in business administration marketing or a related field - Experience in using CRM software or related tools is a plus Perks Benefits- 6 Days Mon- Fri 10-7 All Saturdays 10-4 ref updazz com updazz com

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