Bus. Systems Analysis Specialist

Req ID 349168 NTT DATA strives to hire exceptional innovative and passionate individuals who want to grow with us If you want to be part of an inclusive adaptable and forward-thinking organization apply now We are currently seeking a Bus Systems Analysis Specialist to join our team in Noida Uttar Pradesh IN-UP India IN Job Title M365 Governance and Resilience Analyst Location Remote Reports To Senior Manager Program Delivery Overview We are looking for a detail-oriented Programmer Analyst with expertise in Microsoft 365 compliance tools and security governance This role will lead service delivery reporting and continuous improvement initiatives across IT platforms with a strong focus on data sensitivity retention and regulatory compliance Job Summary The Systems Programming Analyst contributes to the evaluation design development testing operational maintenance protection and support of UPS technology assets through Information Services I S environment life cycle specifically as it pertains to M365 They contribute to the evaluation design testing reporting implementation maintenance performance capacity tuning and support of M365 productivity and collaboration products including but not limited to data sensitivity and data retention This position assists with the design implementation maintenance and support of backup and recovery solutions utilizing Rubrik The Systems Programming Analyst also supports the design implementation maintenance and enforcement of I S security models for UPS s I S environments They execute processes to improve the reliability efficiency and availability of the M365 environment Key Responsibilities Oversees ServiceNow processes including incident request and problem management Develop and contribute to reporting and dashboard development using Microsoft Purview Power BI and related tools Support governance and compliance efforts across M365 including data classification and retention Collaborate with InfoSec Legal and Compliance teams to address policy changes and service requests Maintain and optimize security configurations and access controls across M365 services Contribute to quarterly reviews of ITSM performance and recommend process improvements Assist with training updates and documentation related to compliance and end-user support Qualifications 5 years of experience in IT program or service management Strong working knowledge of ServiceNow and ITSM frameworks Experience with Microsoft 365 Purview compliance center and reporting tools Familiarity with data governance security policies and regulatory standards Excellent communication and stakeholder engagement skills About NTT DATA NTT DATA is a 30 billion business and technology services leader serving 75 of the Fortune Global 100 We are committed to accelerating client success and positively impacting society through responsible innovation We are one of the world s leading AI and digital infrastructure providers with unmatched capabilities in enterprise-scale AI cloud security connectivity data centers and application services our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future As a Global Top Employer we have experts in more than 50 countries We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners NTT DATA is a part of NTT Group which invests over 3 billion each year in R D Whenever possible we hire locally to NTT DATA offices or client sites This ensures we can provide timely and effective support tailored to each client s needs While many positions offer remote or hybrid work options these arrangements are subject to change based on client requirements For employees near an NTT DATA office or client site in-office attendance may be required for meetings or events depending on business needs At NTT DATA we are committed to staying flexible and meeting the evolving needs of both our clients and employees NTT DATA recruiters will never ask for payment or banking information and will only use nttdata com and talent nttdataservices com email addresses If you are requested to provide payment or disclose banking information please submit a contact us form NTT DATA endeavors to make accessible to any and all users If you would like to contact us regarding the accessibility of our website or need assistance completing the application process please contact us at This contact information is for accommodation requests only and cannot be used to inquire about the status of applications NTT DATA is an equal opportunity employer Qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or protected veteran status For our EEO Policy Statement please click If you d like more information on your EEO rights under the law please click For Pay Transparency information please click