Digital Transformation Officer
3 weeks ago
Designation - Sr. Consultant (Leadership)
Location - Chennai
Skills - Digital Transformation in BFS Domain
Key Responsibilities:
- Engage with Business Operations teams to understand existing business processes.
- Lead Digital Transformation initiatives in Banking and Financial Services using process optimization techniques like SixSigma.
- Utilize modern technology-based Automation Solutions such as:
- Modern Workflow Management Solutions
- Robotic Process Automation (RPA)
- HyperAutomation
- Cognitive and AI solutions
- Maximize process efficiency at optimum cost and in the shortest time span.
- Act as a bridge between Business Operations and Technical Digital Transformation teams.
- Manage stakeholders both internally and at the client level.
- Communicate effectively with both technical and non-technical stakeholders.
- Create reports and presentations.
- Participate in the formation of Digital Transformation Strategies and Benchmarks for both the organization and clients.
Qualifications:
- Graduate/Masters in any discipline, preferably with a finance background.
- 15+ years of experience in Banking and Financial Services.
- Practical and demonstrated experience in managing Digital Transformations of business processes.
- Certification/Exposure in Lean Six Sigma.
- Expertise in Application Data Analytics.
- Familiarity with BPM tools, ECM Tools, Case Management, and Automated Business Process Workflow Management.
- Excellent communication skills with technical and non-technical clients.
- Strong documentation skills for creating customer-facing reports.
- Advanced knowledge of MS-Office.
- Strong Stakeholder Management skills.
- Experience in understanding AS-IS process flows and leading digital transformation and process re-engineering initiatives.
- Expertise in Modern Digital Transformation Solutions (e.g., Workflow Management Solutions, RPA, AI).
- Project Management certification is a plus.
- Excellent interpersonal skills.
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