Customer Service Support Advisor
4 days ago
Why this job matters The Sales Advisor 2 assists as an advisory team member applying processes and procedures in the sale of contracts and BT Solutions following business targets associated with customer renewal contracts and other revenue-generating activities with some supervision What you ll be doing 1 Assists in activities to support the expansion of the existing customer bases lead generation across website and calls and the usage of BT s products and services adhering to guidelines and general function policy with some supervision 2 Performs technical reviews of documentation administration procedure and filing processes with some supervision 3 Develops a working level understanding of the assigned customer area processes and follows existing procedures to solve issues 4 Assists with the creation of custom reporting metrics data analysis such as information on customer ordering history and buying patterns within guidelines and with some supervision 5 Refers any issues outside of procedures to a more senior sales advisory professional The skills you ll need Collaboration Negotiation Contract Management Customer Service Relationship Building Requirements Analysis Customer Relationship Management Solution Selling Decision Making Growth Mindset Customer Experience Inclusive Leadership Our leadership standards Looking in Leading inclusively and Safely I inspire and build trust through self-awareness honesty and integrity Owning outcomes I take the right decisions that benefit the broader organisation Looking out Delivering for the customer I execute brilliantly on clear priorities that add value to our customers and the wider business Commercially savvy I demonstrate strong commercial focus bringing an external perspective to decision-making Looking to the future Growth mindset I experiment and identify opportunities for growth for both myself and the organisation Building for the future I build diverse future-ready teams where all individuals can be at their best
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Customer Service Support Advisor
1 week ago
Gurgaon, Haryana, India BT Full timeWhy this job matters The Customer Service Advisor 2 assists customers across all channels delivering customer value and success through support excellence and expertise regarding the BT Group s solution portfolio with some supervision What you ll be doing 1 Assists in the implementation of specific Customer Service management plans under supervision 2...
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Customer Service Support Advisor
6 days ago
Gurugram, Haryana, India BT Group Full time**Customer Service Support Advisor**: - Job Req ID: 40701- Posting Date: 7 Nov 2024- Function: Business Services & Operations- Unit: Finance & Business Services- Location: Building No 14 Sector 24 & 25A, Gurugram, India- Salary: competitive**Why this job matters**: The Customer Service Advisor 2 assists customers across all channels, delivering customer...
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Customer Service Support Advisor
2 weeks ago
Gurugram, Haryana, India BT Group Full time**Customer Service Support Advisor**: - Job Req ID: 47740 - Posting Date: 13 Jun 2025 - Function: Business Services & Operations - Unit: Finance & Business Services - Location: Building No 14 Sector 24 & 25A, Gurugram, India - Salary: competitive **Why this job matters**: The Customer Service Advisor 2 assists customers across all channels, delivering...
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Customer Service Support Advisor
2 weeks ago
Gurugram, Haryana, India BT Group Full time**Customer Service Support Advisor**: - Job Req ID: 51250 - Posting Date: 3 Oct 2025 - Function: Business Services & Operations - Unit: Finance & Business Services - Location: Building No 14 Sector 24 & 25A, Gurugram, India - Salary: Competitive **Why this job matters**: The Customer Service Advisor 2 assists customers across all channels, delivering...
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Customer Service Support Advisor
2 weeks ago
Gurugram, Haryana, India BT Group Full time**Customer Service Support Advisor**: - Job Req ID: 39701- Posting Date: 3 Oct 2024- Function: Business Services & Operations- Unit: Finance & Business Services- Location: Building No 14 Sector 24 & 25A, Gurugram, India- Salary: Competitive**Why this job matters**: The Customer Service Advisor 2 assists customers across all channels, delivering customer...
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Customer Service Support Advisor
2 weeks ago
Gurugram, Haryana, India BT Group Full time**Customer Service Support Advisor**: - Job Req ID: 44076 - Posting Date: 20 Feb 2025 - Function: Business Services & Operations - Unit: Finance & Business Services - Location: Building No 14 Sector 24 & 25A, Gurugram, India - Salary: Competitive **Why this job matters**: The Customer Service Advisor 2 assists customers across all channels, delivering...
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Customer Service Support Advisor
2 weeks ago
Gurugram, Haryana, India BT Full time**Customer Service Support Advisor**: - Job Req ID: 42383 - Posting Date: 23 Jan 2025 - Function: Business Services & Operations - Unit: Finance & Business Services - Location: Building No 14 Sector 24 & 25A, Gurugram, India - Salary: COMPETITIVE **Why this job matters**: The Customer Service Advisor 2 assists customers across all channels, delivering...
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Customer Service Support Advisor
2 days ago
Gurugram, Haryana, India BT Full time**Customer Service Support Advisor**: - Job Req ID: 44488 - Posting Date: 3 Mar 2025 - Function: Business Services & Operations - Unit: Finance & Business Services - Location: Building No 14 Sector 24 & 25A, Gurugram, India - Salary: Competitive **Why this job matters**: The Customer Service Advisor 2 assists customers across all channels, delivering...
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Customer Service Support Advisor
1 week ago
Gurugram, Haryana, India BT Group Full time**Customer Service Support Advisor**: - Job Req ID: 47292 - Posting Date: 11 Jul 2025 - Function: Business Operations - Unit: Finance & Business Services - Location: Building No 14 Sector 24 & 25A, Gurugram, India - Salary: competitive **Why this job matters**: The Customer Service Advisor 2 assists customers across all channels, delivering customer value...
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Customer Service Support Advisor
2 weeks ago
Gurugram, Haryana, India BT Group Full time**Customer Service Support Advisor**: - Job Req ID: 41186 - Posting Date: 26 Dec 2024 - Function: Business Operations - Unit: Finance & Business Services - Location: Building No 14 Sector 24 & 25A, Gurugram, India - Salary: competitive **Why this job matters**: The Customer Service Advisor 2 assists customers across all channels, delivering customer value...
