Service Desk Associate

Job RoleWe are looking for a highly organized and efficient individual to fill the position of Front-of-Desk Support Associate. The successful candidate will be responsible for providing exceptional customer service, handling client inquiries, and supporting the admissions team.

"Please share your updated resume at " ".Job Summary:The Vice President/ Director of IT Service Desk Operations will lead and oversee the IT service desk team, ensuring the delivery of high-quality technical support and customer service across the organization. This role requires strategic leadership, operational excellence, and a strong focus on enhancing...

Job Description : Provides support for moderate to the most complex incidents and requests reported to the service desk. Responsibilities include completion of a detailed assessment, triage, research, and resolution of incidents and requests regarding the use of application software products and/or infrastructure components. Leads root cause analysis on...

"Please share your updated resume at " ". Job Summary: The Vice President/ Director of IT Service Desk Operations will lead and oversee the IT service desk team, ensuring the delivery of high-quality technical support and customer service across the organization. This role requires strategic leadership, operational excellence, and a strong focus on...

Dear Candidate Greetings from TCS Role: Service Desk Location: Gurgaon/NCR Experience Range: 2 to 5 Years Job Description: Answers and responds to inbound calls or electronic requests from end-users Monitor the IT Service Desk mailbox and call queue, responding to queries as appropriate in a timely and efficient manner. Assist with various other...

Job SummaryThe IT Service Desk Operations Leader will oversee the delivery of high-quality technical support and customer service across the organization. This role requires strategic leadership, operational excellence, and a strong focus on enhancing user experience while optimizing service desk performance and efficiency.Key ResponsibilitiesStrategic...

**About the Role**We are hiring a Help Desk Associate to provide exceptional customer service and support. The ideal candidate will be able to handle both inbound and outbound calls, emails and chats with professionalism and poise.Key Responsibilities:**Communicate effectively with customers via various channels.Answer questions about products, pricing and...

The IT Service Desk Director is responsible for leading and overseeing the IT service desk team, ensuring high-quality technical support and customer service across the organization. This role requires strategic leadership, operational excellence, and a focus on enhancing user experience while optimizing service desk performance.This leader will drive...

Role Overview:This is an excellent opportunity to join our team as a HELP DESK ASSOCIATE. You will play a critical role in delivering exceptional customer experiences through responsive and professional communication.Responsibilities:Respond promptly to customer inquiries via various channelsProvide solutions to customer complaints or issuesCollaborate with...

Job DescriptionWe are seeking a highly skilled and customer-focused Help Desk Associate to join our team. In this role, you will be responsible for handling customer calls, addressing their inquiries and issues, and providing solutions in a professional manner.Key ResponsibilitiesHandle customer inquiries and issues via phone, email, or chat.Provide timely...