Manager, Career Transformation

Job Description Interview Kickstart is a premier career transformation platform turbocharging tech careers through AI upskilling. Founded in 2014 in Santa Clara by Soham Mehta, ex-Box Engineering Leader, and Ryan Valles, a transformative P&L leader and former CEO with a track record of scaling ventures, Interview Kickstart's vision is to help every tech professional thrive in today's fast-evolving tech industry. With 40+ domain-specific coursesfrom foundational Machine Learning and Generative AI to Agentic AI, System Design, and DSAInterview Kickstart equips engineers, PMs, data professionals, and tech leaders to accelerate their careers. Its 600+ instructorsindustry practitioners, hiring managers, and senior engineers from FAANG+ companiesbring real-world insight and cutting-edge expertise into every classroom. Beyond upskilling, Interview Kickstart offers end-to-end career support. Personalized mock interviews, resume and LinkedIn branding, career coaching, salary negotiation guidance, and performance-based job referrals ensure that your AI upskilling translates into real career breakthroughs. Over 25,000 professionals have already advanced their careers through Interview Kickstart. Recognized by TIME x Statista and GSV 150 as a top EdTech company, Interview Kickstart is the go-to platform for tech professionals looking to future-proof their careers in the age of AI. Requirements Responsible for end-to-end career transitions of an assigned batch of students Approving the completion and quality of Career Skills assignments, critical to a student's successful transition (approving resume/LinkedIn quality for specific roles, reviewing interview feedback and developing preparation plans, collecting offer detail Tracking individual student progress for multiple cohorts as they move through their interview and career transition processes Communicating with students and hiring partners via calls, email, direct messages, video, or a mix of communication strategies (gathering requirements from hiring partners and identifying students who would fit the role) Supporting the introduction of students to hiring partners within the Interview Kickstart ecosystem Maintaining daily trackers (must be comfortable using Google Sheets, CRM etc) Working closely with all the internal teams to continuously improve the learning experience Connecting our students with our support resources - technical, career, and guidance coaches, mock interviewers, or other resources when needed Serve as the single point of contact for all students queries and concerns around the interview and decision phases of their career transition journey Willing to work early morning/evening, night shifts, and on weekends. Compensatory offs would be provided on weekdays. Qualifications: 5 +years of experience in career coaching and/ or career services in an Ed-tech environment Exposure to customer service, customer success, program/ project management, recruiting coordination, student relationship management, operations, or related functions in an Ed-tech company. Personality development training background Excellent interpersonal and communication skills Strong problem solving skills and analytical thinking This role is for you if you: Are extremely detail-oriented Are proactive, disciplined, organized and resilient Are empathetic towards others and genuinely want to help people grow Are an active listener and are genuinely curious about how things work, or why they don't Quick note- Work Timing: Looking for folks who can work 5 AM2 PM IST or Night shifts 8 PM5:30 AM IST Week Offs: 2 consecutive week-offs during weekdays; weekend availability is required Audience: US & India learners