Lead Site Reliability Engineer

Lead Site Reliability Engineer Lead Site Reliability Engineers at UKG are critical team members that have a breadth of knowledge encompassing all aspects of service delivery They develop software solutions to enhance harden and support our service delivery processes This can include building and managing CI CD deployment pipelines automated testing capacity planning performance analysis monitoring alerting chaos engineering and auto remediation Lead Site Reliability Engineers must be passionate about learning and evolving with current technology trends They strive to innovate and are relentless in pursuing a flawless customer experience They have an automate everything mindset helping us bring value to our customers by deploying services with incredible speed consistency and availability Job Responsibilities Engage in and improve the lifecycle of services from conception to EOL including system design consulting and capacity planning Define and implement standards and best practices related to System Architecture Service delivery metrics and the automation of operational tasks Support services product engineering teams by providing common tooling and frameworks to deliver increased availability and improved incident response Improve system performance application delivery and efficiency through automation process refinement postmortem reviews and in-depth configuration analysis Collaborate closely with engineering professionals within the organization to deliver reliable services Increase operational efficiency effectiveness and quality of services by treating operational challenges as a software engineering problem reduce toil Guide junior team members and serve as a champion for Site Reliability Engineering Actively participate in incident response including on-call responsibilities Partner with stakeholders to influence and help drive the best possible technical and business outcomes Required Qualifications Engineering degree or a related technical discipline or equivalent work experience Experience coding in higher-level languages e g Python JavaScript C or Java Knowledge of Cloud based applications Containerization Technologies Demonstrated understanding of best practices in metric generation and collection log aggregation pipelines time-series databases and distributed tracing Working experience with industry standards like Terraform Ansible Demonstrable fundamentals in 2 of the following Computer Science Cloud architecture Security or Network Design fundamentals Demonstrable fundamentals in 2 of the following Computer Science Cloud architecture Security or Network Design fundamentals Experience Education Certification License and Training Must have at least 5 years of hands-on experience working in Engineering or Cloud Minimum 5 years experience with public cloud platforms e g GCP AWS Azure Minimum 3 years Experience in configuration and maintenance of applications and or systems infrastructure for large scale customer facing company Experience with distributed system design and architecture Who We Are Here at UKG Our Purpose Is People UKG combines the strength and innovation of Ultimate Software and Kronos uniting two award-winning employee-centered cultures Our U Krewers are an extraordinary group of talented innovative and collaborative individuals who care about more than just work We strive to create a culture of belonging and an employee experience filled with meaningful recognition and best-in-class rewards and benefits UKG has 14 000 employees around the globe and is known for its inclusive and supportive workplace culture Ready to join the U Krew ukg com careers