20/08/2025) Otc Collection

2 weeks ago

Chennai, Tamil Nadu, India 2COMS Full time

Benefits Experience 3-5 Years in BPO Collections Experience Academics B Com M Com MBA ICWA CA B Sc Candidate should have exposure to F A Process Preferably in Accounts Receivable Responsibilities Monitor accounts to identify outstanding debts Investigate historical data for each debt or bill Find and contact clients to ask about their overdue payments Take actions to encourage timely debt payments Process payments and refunds Resolve billing and customer credit issues Update account status records and collection efforts Report on collection activity and accounts receivable status Skills Proven experience as a Collection Specialist or similar role Knowledge of billing procedures and collection techniques e g skip tracing Familiarity with laws related to debt collection e g FDCPA - Good to have Working knowledge of MS Office and databases Comfortable working with targets Patience and ability to manage stress Excellent communication skills written and oral Skilled in negotiation Problem-solving skills Experience in preparing SOPs and exposure to tools such as Visio Ready to work in night shift

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