Ecommerce Manager

Company Description A multidesigner store for South Asian Fashion. Website & Platform Management - Oversee website merchandising, uploads, product categorization, size charts, and visual consistency. - Coordinate with design, production & content teams for timely listing of new collections. - Ensure UX smoothness, zero-bug checkouts, fast loading, and page hygiene. Sales Growth & Conversion - Manage daily sales, abandonment recovery, and conversion funnels. - Run pricing checks, offer setups, coupons, and inventory push strategies. - Identify high-intent SKUs and optimize visibility for wedding-season & occasion-wear customers. Customer Journey & Service Alignment - Align with CS team for smooth order-to-delivery experience. - Monitor return requests, exchanges, and customer behavior insights. - Build processes that reduce delays and improve customer satisfaction. Marketing Coordination - Coordinate with marketing & content teams for campaign launch calendars. - Ensure homepage + banners align with collection drops & festive/wedding cycles. - Work closely with performance marketing on ROAS, funnels, and remarketing segments. Inventory & Operations - Sync with warehouse/dispatch team for stock accuracy. - Track bestsellers vs. slow-moving categories and push/phase accordingly. - Maintain dashboards: sales, SKU performance, inventory ageing. Analytics & Reporting - Daily dashboards: sales, traffic, CR, AOV, top customer segments. - Weekly and monthly business reviews with action plans. Qualifications - 2-4 years working brand-side at a D2C company (not only agencies or marketplaces). - Hands-on experience with Shopify Admin (products, collections, pricing, and promotions). - Strong communication and comfort working with numbers (targets, deltas, timelines). - Ownership mindset and ability to coordinate with multiple teams effectively.