It/ot Specialist

Location Chennai Tamil Nadu India Job ID R0108756 Date Posted 2025-11-25 Company Name HITACHI ENERGY TECHNOLOGY SERVICES PRIVATE LIMITED Profession Job Category IT Telecom Internet Job Schedule Full time Remote No The opportunity As IT OT Specialist you provide computer onsite support execution for factory or Hitachi energy site s owned managed assets and operational support of both office IT and shop floor IT OT assets that are not supported by the OSS techs You carry out IT OT Cybersecurity first responder tasks and IT OT assets cybersecurity operational tasks How you ll make an impact Provide support to end users IT equipment software in meeting rooms and similar user collaboration common areas as part of desk-side support provide computer onsite support of execution for Factory or Hitachi energy site s owned managed assets Carry out OT asset IT OT Cybersecurity operational tasks carry out the IT OT cybersecurity first responder tasks by investigating and determining the scope of the incident and working with the cybersecurity team to contain and remediate the incident under guidance from the factory incident responder Identify critical assets responsible for identifying critical assets within the factory that require monitoring and protection Install and configure remediation measures install and configure security patches on critical assets to protect the environment from security incidents with additional assistance whenever required Report any abnormal behaviour of OT systems raise alerts to incident response teams in case of detected security events in the operational technology OT environment such as unauthorized access attempts or changes to control systems Work with vendors to ensure that the security patches and OT systems are properly configured and maintained Implement security measures implement security measures regarding business managed assets to ensure that the factory s IT OT systems are secure and protected from potential security threats under guidance of global cybersecurity teams and the factory process engineer You will be responsible to ensure compliance with applicable external and internal regulations procedures and guidelines Living Hitachi Energy s core values of safety and integrity which means taking responsibility for your own actions while caring for your colleagues and the business Your background Have completed a formal qualification or completed an apprenticeship in the field of information technology Have minimum Three years of professional experience in IT support Carry out both the Office IT and Shop Floor IT OT assets operational support -Kiosks Printers Conf Rooms Teams rooms Vendor machines execution support which Global OSS techs are not supporting or are managed owned by factory CCTV security system Badging Scanners for MES hardware support Have a proactive and solution-oriented mind-set and have the ability to work independently and self-driven Service Now IT Enterprise Platform MS Office 365 Windows iOS Asset Management Tools Methodologies -ITIL 4 Preferred L6S Lean 6 Sigma Certified Proficiency in both spoken written English language is required Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability You may request reasonable accommodations by completing a on our website Please include your contact information and specific details about your required accommodation to support you during the job application process This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process Messages left for other purposes will not receive a response