Assistant Manager

1 week ago


Delhi Kolkata Mumbai, India Prudential Group Full time

Job Description You could be the right candidate if you - Have 5-6 years of experience in Travel Insurance operations and claims management with at least 2-3 years experience in lead/ equivalent role. - Expert knowledge of Travel Insurance product features, process, regulatory and compliance requirements and implementation and management of comprehensive Travel insurance operations & claims management process. - Aware of International Travel Insurance Medical Claims, terms & systems - Understand the International Travel Insurance TPA ecosystem and have experience of managing TPA model - Have startup experience or setting up a team from scratch (Preferred but not mandatory) - Can make informed decisions, swiftly and are adept at creative problem solving; have good judgment and analytical skills - Have excellent verbal and written communication skills and strong negotiation skills. - Thrive in environments that celebrate co-creation and collaboration. - Have high resilience - can manage yourself, your teams and your peers when faced with ambiguity or failure This could be the gig for you if you - Are passionate about consumer behavior and culture; enjoy spending time with customers to understand what they want. Have an attentive ear to listen to new ideas. - Join hands with other colleagues to solve for the customer. - Like to work in a culture where everyone can see what others are doing. - Take help from others when stuck and encourage others when there are setbacks. - Take full responsibility for your team s contribution output while thinking wing-to-wing across the organization. - Have strong clinical knowledge and clinical decision-making skills - Have built best-in-class processes from scratch - Are passionate about leveraging digital tools to transform customer experience


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