Systems Engineering Manager

Job Description About the role This leadership role sits within the Workplace Technology Collaboration team, part of the Tesco Workplace Technology engineering function. You will be responsible for leading a team of highly skilled engineers, overseeing the strategy, delivery, and lifecycle of Tesco's global collaboration and colleague productivity technology platforms including M365, Entra, Power Platform, SharePoint, Teams, InTune, Copilot, Exchange / SMTP. As an Engineering Manager, you will balance hands-on technical leadership with team development, delivery governance, and stakeholder engagement to ensure collaboration technology and services remain secure, resilient, and fit for a modern digital workplace. You will be responsible for Key Responsibilities Leadership & People Management - Lead, develop, and coach a team of Collaboration Engineers, supporting their growth, technical delivery, and wellbeing. - Set clear objectives, priorities, and direction for the team aligned to the Workplace Technology Collaboration technology strategy. - Foster a culture of engineering excellence, inclusion, and continuous improvement. - Support hiring, onboarding, and career progression across the collaboration technology domain. Technology Strategy & Roadmap - Own and define the strategic direction and roadmap for Collaboration technologies including M365, Copilot, Colleague Data Technologies, Productivity technologies. - Align Collaboration technology strategy to broader business objectives and Workplace Technology's product vision. - Track industry trends and innovations in collaboration and productivity, influencing adoption where appropriate. Delivery Oversight - Oversee engineering delivery across the collaboration lifecycle from initiation and design through to deployment and service transition. - Ensure work is delivered to agreed scope, timelines, and quality, with clear accountability and progress tracking. - Partner with product managers and architects to shape new initiatives and lead prioritisation based on value, risk, and feasibility. - Maintain oversight of project budgets, cost forecasts, resource planning, and vendor engagement for team related projects. Technical Excellence - Provide technical direction and governance across collaboration and productivity platforms and services, ensuring alignment to architectural standards and security best practices. - Review designs, promote automation and Infrastructure as Code (IaC), and champion resilience and observability. - Serve as a senior escalation point for complex technical challenges where necessary. Security, Risk & Operational Governance - Ensure collaboration technologies are secure by design and compliant with internal controls, regulatory standards, and audit requirements. - Oversee DR, backup, and recovery strategies for critical services; contribute to and validate BCPs. - Drive adoption of Zero Trust principles, tiered administration, conditional access, MFA, and modern authentication approaches. Stakeholder & Cross-Team Engagement - Collaborate with Workplace Technology leadership, Security, Infrastructure, and Product teams to ensure cohesive delivery and strategic alignment. - Represent Workplace Engineering in key forums and cross-functional initiatives. - Support senior leadership reporting, business case development, and technology planning cycles. You will need - Proven experience managing engineering teams within Workplace Technology or infrastructure domains in large, complex environments. Experience driving roadmaps, technical strategy, or architecture boards. - Strong technical background in: - M365 / Entra - Copilot / Gen AI - MicrosoftTeams - Power Platform - Email/Exchange/SMTP - SharePoint/File/Data Technologies - InTune - Wider Microsoft Technologies such as Viva, Loop. - Windows Server / Hypervisor - Track record of delivering secure, scalable solutions with embedded resilience and automation. - Familiarity with IaC, CI/CD integration, PowerShell, and monitoring tools. - Strong financial acumen with experience managing engineering budgets and vendor costs. - Excellent communication and influencing skills across technical and senior business stakeholders. Whats in it for you At Tesco, we are committed to providing the best for you. As a result, our colleagues enjoy a unique, differentiated, market- competitive reward package, based on the current industry practices, for all the work they put into serving our customers, communities and planet a little better every day. Our Tesco Rewards framework consists of pillars - Fixed Pay, Incentives, and Benefits. Total Rewards offered at Tesco is determined by four principles -simple, fair, competitive, and sustainable. Salary - Your fixed pay is the guaranteed pay as per your contract of employment. Leave & Time-off - Colleagues are entitled to 30 days of leave (18 days of Earned Leave, 12 days of Casual/Sick Leave) and 10 national and festival holidays, as per the company's policy. Making Retirement Tension-FreeSalary - In addition to Statutory retirement beneets, Tesco enables colleagues to participate in voluntary programmes like NPS and VPF. Health is Wealth - Tesco promotes programmes that support a culture of health and wellness including insurance for colleagues and their family. Our medical insurance provides coverage for dependents including parents or in-laws. Mental Wellbeing - We offer mental health support through self-help tools, community groups, ally networks, face-to-face counselling, and more for both colleagues and dependents. Financial Wellbeing - Through our financial literacy partner, we offer one-to-one financial coaching at discounted rates, as well as salary advances on earned wages upon request. Save As You Earn (SAYE) - Our SAYE programme allows colleagues to transition from being employees to Tesco shareholders through a structured 3-year savings plan. Physical Wellbeing - Our green campus promotes physical wellbeing with facilities that include a cricket pitch, football field, badminton and volleyball courts, along with indoor games, encouraging a healthier lifestyle. About Us At Tesco, inclusion is at the heart of everything we do. We believe in treating everyone fairly and with respect, valuing individuality and uniqueness to create a true sense of belonging. Diversity and inclusion are deeply embedded in our valueswe treat people how they want to be treated. Our goal is for all colleagues to feel they can be themselves at work, and we are committed to helping them thrive. Across the Tesco group, we are building an inclusive workplace that actively celebrates the cultures, personalities, and preferences of our colleagues, who in turn contribute to the success of our business and reflect the diversity of the communities we serve. At Tesco Bengaluru, we are proud to be a Disability Confident Committed Employer, highlighting our commitment to creating a supportive environment for individuals with disabilities. We are dedicated to offering equal opportunities for all candidates and encourage applicants with disabilities to apply. Our recruitment process is fully accessible, and we are happy to provide reasonable adjustments during interviews. If you need any accommodations to participate in the recruitment process, please let us know. We are here to ensure that everyone has the chance to succeed. We also believe in fostering a work environment where you can excel both professionally and personally. Our hybrid model allows you to work flexiblyspend 60% of your week collaborating in person with colleagues at our office locations or local sites, and the rest of the time working remotely. We understand that everyone's life journey is unique, whether you are starting your career, pursuing passions, or navigating life changes, and we are here to support you. Flexibility is a core part of our culture, and we encourage open conversations about how we can best accommodate your needs, so talk to us throughout your application process on the support required.