Assistant Manager

JLL empowers you to shape a brighter way Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services advisory and technology for our clients We are committed to hiring the best most talented people and empowering them to thrive grow meaningful careers and to find a place where they belong Whether you ve got deep experience in commercial real estate skilled trades or technology or you re looking to apply your relevant experience to a new industry join our team as we help shape a brighter way forward TITLE Assistant Manager -Soft Service BUSINESS UNIT Integrated Facilities Management IFM REPORTING TO Soft Service Manager directly Account Manager on matrix NUMBER OF SUBORDINATES Range between 6 to 8 POSITION GOALS Ensure smooth operation of BES vertical soft service project management with the support and alignment of Bangalore based SME Bring operational efficiency and sustainability at site to achieve EE satisfaction as per JLL Standard DUTIES AND RESPONSIBILITIES Understand JLL IFM Service contract Take over the Site actively call out snags and snag closure Vendor Management aligning with all supplier to establish and maintain operational stability compliance score timely execution of work and cost efficiency and KPI meeting with suppliers Operational issues on real time basis which requires assistance guidance and approval Landlord Management - Aligning with Landlord to resolve issues on timely basis Participate in Emergency Evacuation procedures including crisis management and business continuity Forecast budget and manage the same within negligible variance Interacting with JLL Spoc for monthly walkthrough on demand request etc Advice the Site Manager on implementing ideas cost saving etc Tracking control - Inventory expense invoice Ensure adherence to policies and procedures applicable to the FM function Plan organize and arrange any event for JLL Ensure compliance of regulations requirements of JLL management Provide assistance in general administrative activities as required Regular meeting with Admins to understand the day to day requirement Any other duties as and when required by the direct Manager JLL Spoc Landscaping management Waste Management KEY PERFORMANCE MEASURES Meet the requirements of customer proactively and professionally Respond the client s work requests on time Achieve financial activities budget management timely invoice submission maintain invoice PO trackers Forecast budget for next FY comply with glide path Risk Assessment at site and mitigation plan Stake holder management - Aligning with Client Spoc admins and BU People Team Management - To manage team of JLL at site Work in partnership with Client spoc and JLL SME team to implement strategies policies and services to increase employee satisfaction reduce organizational and operational Risk Set team targets monitors performance Assist and mentor subordinates on standards and best practices EMPLOYEE SPECIFICATIONS KEY COMPETENCIES Any Graduate with minimum 5-6 years of experience in facilities Management English-excellent written and oral communication skills - Mandatory Knowledge of Local language - Advantage Knowledge Proficiency on Soft Services knowledge Good Administrative skills People Management Technical knowledge - Advantage Experience in direct management of 2-4 employees - Advantage Work Experience in international organization- Advantage Location On-site -Bengaluru KA Scheduled Weekly Hours 48 If this job description resonates with you we encourage you to apply even if you don t meet all of the requirements We re interested in getting to know you and what you bring to the table JLL Privacy Notice Jones Lang LaSalle JLL together with its subsidiaries and affiliates is a leading global provider of real estate and investment management services We take our responsibility to protect the personal information provided to us seriously Generally the personal information we collect from you are for the purposes of processing in connection with JLL s recruitment process We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons We will then delete it safely and securely For more information about how JLL processes your personal data please view our For additional details please see our career site pages for each country For candidates in the United States please see a full copy of our Equal Employment Opportunity policy Jones Lang LaSalle JLL is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and or overall selection process - you may email us at This email is only to request an accommodation Please direct any other general recruiting inquiries to our page I want to work for JLL