Client Relationship Manager

3 days ago

Ahmedabad India DevX Full time

Job Description Role: Client Relationship Manager (CRM) The Client Relationship Manager (CRM) ensures that DevX centers deliver high-quality client experiences through efficient client onboarding, contract management, billing coordination, sales support, event planning, and relationship management. The role requires a proactive and client-centric approach to maintain strong client engagement and ensure smooth operations across all client-related processes. Job Responsibilities: - Client Relationship Management - Oversee the onboarding of new clients and co-workers in coordination with internal departments. - Complete onboarding documentation and obtain all required sign-offs. - Manage the client exit process, ensuring proper documentation and coordination with internal teams. - Handle client escalations and manage the ticketing process, providing timely updates. - Conduct quarterly client feedback sessions and report insights to relevant stakeholders. - Maintain the master database of clients and co-workers in the system. - Client Legal Contracts - Manage client contracts during onboarding and throughout the client lifecycle. - Track modifications to signed contracts and update them with addendums in coordination with the legal team. - Ensure proper legal closure and documentation when clients exit. - Client Billing and Invoicing Coordination - Coordinate monthly billing with new and existing clients in alignment with the accounts team. - Oversee billing for meeting rooms, event spaces, and flexi desks. - Ensure timely collection of monthly bills by consistently following up with clients. - Event Management for Clients - Plan and execute client-centric events at the center. - Manage decorations and branding requirements during events and festivals. - Coordinate logistics for all internal and external client events. - Collect feedback from event participants and hosts. - Enhance DevX's digital presence by increasing social media engagement during events. - Sales Management for Specific Centers/Hubs - Conduct walkthroughs and present available seating/inventory to potential clients. - Coordinate with leads and the sales team to close incoming inquiries. - Close resource-based leads for assigned centers. - Inventory Management (Client-Linked Only) - Prepare regular reports on monthly seat inventory updates. - Coordinate with the accounts team for client exits and ensure accurate inventory reflection. - Manage seat allocation and onboarding process for new clients. Key Skills Required - Strong organizational and multitasking skills. - Excellent communication and interpersonal abilities. - Proficiency in MS Office and CRM/facility management software (client-related modules). - Strong problem-solving skills, especially in client escalation handling. - Understanding of legal and compliance requirements related to client contracts and service agreements. What We Offer - Opportunity to work with one of India's leading coworking brands. - Clear career growth pathways withinDevX. - Dynamic, collaborative, and growth-oriented work culture. - Exposure to large enterprises, global companies, and high-impact deals.

  • Client Relationship Manager

    2 weeks ago

    st floor, Gopalan Millennium Towers, ITPL Main Rd, Brookefield Karnataka, Bengaluru, India COMMUNICATION,ZOHOCRM,CLIENT MANAGEMENT Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    About the Role We are seeking a detail-oriented and proactive CRM Executive to manage client relationships, update CRM databases, and ensure smooth communication between clients and internal teams. The role requires strong organizational skills, multitasking abilities, and excellent communication to maintain high-quality client engagement and operational...

  • Client Relationship Executive

    3 weeks ago

    Ahmedabad, India Acquaint Softtech Private Limited Full time

    Job Description Job Description Sr. Customer Relationship Executive Company: Acquaint SoftTech Pvt. Ltd. (Ahmedabad) Department: Client Success Reports To: Technical Head / Delivery Head Location: Ahmedabad (On-site) About the Role We are looking for a proactive and people-oriented Customer Relationship Executive to support our Technical Head in nurturing...

  • Client Relationship

    5 days ago

    Ahmedabad, Gujarat, India Heaven Group Full time US$ 40,000 - US$ 80,000 per year

    Company DescriptionFounded in 2011, Heaven Group specializes in crafting exceptional spaces and interiors for residential and commercial clients. The company is known for high-quality wooden doors with hardware, as well as investments in infrastructure development. With a focus on innovation and client satisfaction, Heaven Group has established itself as a...

  • Client Relationship Manager

    1 week ago

    Hyderabad, India The Reel Store Full time

    Job Description Company Description The Reel Store, based in Hyderabad, specializes in helping brands tell their unique stories with authenticity, heart, and purpose. Whether working with startups or established businesses, The Reel Store creates impactful branding, storytelling, and digital marketing strategies tailored to their clients needs. Services...

  • Client Relationship Manager

    3 weeks ago

    Coimbatore, India Rush Republic Full time

    Job Description Job Title: Client Relationship Manager Location: Coimbatore Company: Rush Brand Consulting Services Pvt. Ltd. Employment Type: Full-Time About Us Rush Brand Consulting Services Pvt. Ltd. is a dynamic brand and digital consulting agency based in Coimbatore. We collaborate with businesses across industries to craft powerful brand identities,...

  • Client Relationship Manager

    1 week ago

    Mumbai, Maharashtra, India, Maharashtra Saxon Global Full time

    Hi,We are seeking an experienced Client Partner to lead and grow strategic relationships within the Banking & Financial Services sector in India. The role involves driving business growth, managing client engagement, and ensuring delivery excellence across IT services.Job Description & Key ResponsibilitiesClient Relationship & Account ManagementServe as the...

  • Client Relationship Manager

    1 week ago

    Chennai, Tamil Nadu, India, Tamil Nadu TecSight Full time

    Job Title: Client Relationship Manager – IT ServicesLocation: Chennai Job type: Full timeRole OverviewThe Client Relationship Manager (CRM) is responsible for managing and nurturing strategicclient relationships, ensuring high levels of customer satisfaction, driving account growth,and acting as the primary point of contact between the client and internal...

  • Client Relationship Executive

    2 days ago

    Ahmedabad, India V P Placement Full time

    **Job openings for client relationship executive in ahmedabad**: Home **›**Current Jobs **›** Job openings for client relationship executive in ahmedabad - Client Relationship ExecutiveAhmedabad RSS Feed A fast-growing E-commerce company based in Ahmedabad needs a Client Relationship Executive for its Product Management team. It would be appreciated if...

  • Client Relationship Manager

    6 days ago

    Mumbai, Maharashtra, India, Maharashtra TIE-UPS Manpower Consultants Full time

    TIE-UPS is hiring for a Leading Equity Firm in India . Operating in all metros .Excellent paymaster . Diversifying into NBFC Domain .Position- Relationship Manager - Equity DomainExperience- 2 - 4 yearsLocations- Bhubaneswar, Bhopal, Pune, Ranchi, Ahmedabad, Bengaluru, Delhi / NCR, Vadodara, Mumbai (All Areas)Job description - Maximize profit & achievement...

  • Relationship Manager

    4 weeks ago

    Ahmedabad, India Aditya Birla Capital Full time

    Job Description Company Description Aditya Birla Capital Ltd is a prominent financial services company headquartered in Mumbai, India. The organization is dedicated to fostering a diverse and inclusive work environment, ensuring equal employment opportunities for all, without discrimination based on race, color, religion, ethnicity, age, gender, or...