(Urgent) Customer Support Executive Jobs Opening in Trigent at Andheri East, Andheri West, Borivali East, MumbaiLess

4 days ago

Mumbai, India Trigent Full time

Key Responsibilities:- Handle inbound customer interactions (calls, emails, and chats), ensuring accurate case logging in the required tools.- Provide recruitment support to candidates (fresh applicants and rehires) as per defined processes.- Guide customers with navigational support on self-service portals.- Perform security verifications in accordance with company policies and GDPR guidelines.- Make outbound calls to customers when necessary, following client/company protocols.- Maintain productivity and uphold exceptional quality standards in line with defined targets.- Collaborate effectively through open and regular communication with peers and supervisors.- Comply with all organizational policies and procedures, both personnel and operational.- Keep process documentation (DTPs, Knowledgebase, SharePoint, etc.) updated and accurate.- Adhere to regular and punctual attendance in alignment with company expectations.- Minimize customer complaints and escalations through excellent service and call handling.Personal Attributes:- Willingness to work flexible schedules based on business requirements.- Ability to work well under pressure.- Strong team player with a positive attitude.- Quick learner, punctual, and disciplined.- Excellent communication and customer service skills.- Results-oriented with high integrity and strong attention to detail.More information about this Customer Support Executive JobPlease go through the below FAQs to get all answers related to the given Customer Support Executive jobWhat are the job requirements to apply for this Customer Support Executive job position? Ans: A candidate must have a minimum of fresher as an Customer Support Executive What is the qualification for this job? Ans: The candidate can be a Graduate from any of the following: B.Com, BA, BBA/BBM, BCA What is the hiring Process of this job? Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.This Customer Support Executive is a work from home job? Ans: No ,its not a Work from Home Job. How many job vacancies are opening for the Customer Support Executive position? Ans: There are immediate 1 job openings for Customer Support Executive in our Organisation.

B.Com, BA, BBA/BBM, BCA

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