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About MUFG Global Service MGS MUFG Bank Ltd is Japans premier bank with a global network spanning in more than 40 markets Outside of Japan the bank offers an extensive scope of commercial and investment banking products and services to businesses governments and individuals worldwide MUFG Banks parent Mitsubishi UFJ Financial Group Inc MUFG is one of the worlds leading financial groups Headquartered in Tokyo and with over 360 years of history the Group has about 120 000 employees and offers services including commercial banking trust banking securities credit cards consumer finance asset management and leasing The Group aims to be the worlds most trusted financial group through close collaboration among our operating companies and flexibly respond to all the financial needs of our customers serving society and fostering shared and sustainable growth for a better world MUFGs shares trade on the Tokyo Nagoya and New York stock exchanges For more informatAbout Us Mitsubishi UFJ Financial Group Inc MUFG is one of the worlds leading financial groups Headquartered in Tokyo and with over 360 years of history MUFG has a global network with over 2 700 locations in more than 50 markets The Group has over 180 000 employees and offers services including commercial banking trust banking securities credit cards consumer finance asset management and leasing The Group aims to be the worlds most trusted financial group through close collaboration among our operating companies and flexibly respond to all of the financial needs of our customers serving society and fostering shared and sustainable growth for a better world MUFGs shares trade on the Tokyo Nagoya and New York stock exchanges MUFG Bank Ltd is Japans premier bank with a global network spanning more than 50 markets Outside of Japan the bank offers an extensive scope of commercial and investment banking products and services to businesses governments and individuals worldwide In Asia MUFG has a presence across 20 markets Australia Bangladesh Cambodia China Hong Kong Indonesia India South Korea Laos Malaysia Mongolia Myanmar New Zealand Pakistan Philippines Singapore Sri Lanka Taiwan Thailand and Vietnam It has also formed strategic partnerships with some of the most prominent banks in Southeast Asia further augmenting its unrivalled network across the region VietinBank in Vietnam Krungsri in Thailand Security Bank in the Philippines and Bank Danamon in Indonesia MUFG Global Service MGS Established in 2019 MUFG Global Services MGS is 100 subsidiary of MUFG Bank Ltd having offices in Bengaluru and Mumbai MGS has been set up as a Global Capability Centre Centre of Excellence to provide support services across various functions such as IT KYC AML Credit Operations Trade Finance etc to MUFG Bank offices globally With a current headcount of over 1000 employees MGS India has plans to significantly ramp-up its growth over the next 18-24 months while servicing MUFGs global network across Americas EMEA and Asia PacificAbout the Role Position Title GFCD ODC Operations Oversight and ExecutionCorporate Title Vice PresidentReporting to Director Global ODC Delivery ManagerLocation Pune ChennaiJob Profile Purpose of Role A BSA AML expert with experience managing large scale banking operations in multiple regions the incumbent is responsible for Operational aspects of the banks Global Financial Crimes activities covering AML Transaction Monitoring and Sanctions Customer Screening and Transaction Screening alerts investigations that have been outsourced to the banks 3rd party provider Main Responsibilities Oversee compliance operations at outsourced delivery centres covering AML Transaction Monitoring and Sanctions Customer Screening and Transaction Screening alerts investigations for multiple countries regions Closely monitor and govern operations to ensure that the work product meets agreed KPI in terms of timely and quality Support execution of globally consistent procedures and governance framework Interaction with Internal Audit and Testing teams and provide timely response to RFIs and observations Day-to-day operational support to the ODC team which requires liaison with branch and or regional stakeholders in AML Sanctions DTO Technology and global governance in addressing issues impacting operations and drive towards optimal solutions Promptly address queries from branches and other regional compliance operations teams Interact within wider FCC and other Business Units for the implementation of policies and procedures Explore opportunities for operational efficiencies and support Management in capacity assessments Provide oversight over metrics and management information generated for governance presentations and periodic dashboards Run country and regional governance calls and ensure actions are tracked to completion Support rollouts of strategic technology implementations and tools for automation Proactive escalation of risks and issues and mitigation plans in a timely manner Candidate Profile Skills and Knowledge Hands-on experience in managing large operations teams 150 in either in captives or at outsourced third party delivery centres in Financial Crime investigations KYC operations Sound knowledge of Industry KYC CDD Compliance Anti Money Laundering Sanctions Industry related certification e g CAMS or ICA Diploma will be an added advantage Good understanding of an effective financial crimes risk management framework Being aware of regulatory changes and current events Strong ability to communicate effectively at all levels of the organization including front office individuals skilled at diplomatically breaking down barriers and obstacles Detailed oriented analytical inquisitive and apply sound judgements Knowledge of AML domain including KYC Transactional monitoring Sanctions compliance laws and regulations Understanding of banking products and processes as they relate to sanctions controls Excellent judgement and analytical skills Excellent oral written communication skills Attention to detail and process oriented Strong analytical skills Must be able to multi-task adapt well to changing priorities and effectively prioritize workflow to meet critical deadlines Ability to work in a fast-paced demanding and changing environment must work well under pressure Education Professional Qualifications Bachelor s degree or above in business accounting legal or related field Experience Overall experience of 15 years 10-12 years of AML and or Sanctions is required including an understanding of wholesale transaction banking businesses products infrastructure applications