Senior Manager, Solution Subject Matter Expert

Job Description

Ready to build the future with AI
At Genpact, we don&rsquot just keep up with technology&mdashwe set the pace. AI and digital innovation are redefining industries, and we&rsquore leading the charge. Genpact&rsquos AI Gigafactory, our industry-first accelerator, is an example of how we&rsquore scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges.
If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what&rsquos possible, this is your moment.
Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.
Inviting applications for the role of Senior Manager, Solution Subject Matter Expert
In this role, the candidate will be responsible for developing and implementing Life Sciences solution, with expertise in Tableau Admin/Tableau cloud Architect skills/ DevOps/ Data Architect.
Responsibilities
. Relevant years of experience in IT industry, and exposure LSH domain is good to have.
. Sound knowledge of framework and lifecycle of Technology Projects
. A good understanding of Business Intelligence and Data ware housing end to end architecture.
. Good understanding on best practices of Data Governance, Data Management, Self Service, Product Development, data base designing, modelling, self-service reporting
. Understanding of various compute components in cloud, sizing, alerts.
. Devops implementation using Source safe like bit bucket, got.
. Strong written and oral communications skills
. Should be travel ready for consulting engagements at onshore locations ( if needed ).
. Sound knowledge of Effort estimation & building proposals.
. Manages business-level client relationships (expectations, communications, negotiations, escalation, feedback, etc.).
. Drives & is accountable for operations across the full project lifecycle, from prospect to collections
. Has independently conceptualized and setup account processes for his/her account to ensure operational excellence
. Opens new buying points in existing clients
. Conducts core activities of planning and tracking such as setting up a plan in the Plan Tool or the chosen project management tool for the project, assigning stories to iterations (if relevant), and managing the plan in terms of issue/dependency tracking and milestones.
. Identifies and drives the creation of a set of processes that best facilitates the execution of the project.
. Leads activities for decomposing requirements into associated stories. or other relevant sub units
. Facilitates scope management with clients as well as oversees estimates.
. Manages multiple projects and other situations requiring scope change management processes
. Ability to come up with a relationship management strategy at an account level.
. Facilitate issue resolution with business level stakeholders
Qualifications we seek in you
Minimum Qualifications
BTech / MTech / MS - Computer Science, IT

Preferred Qualifications/ Skills
Should have clear understanding of one or more of the below technologies -
. BI Reporting: Tableau & Power BI, user experience.
. Database: Oracle, MS SQL Server, MySQL, Redshift etc.
. Cloud - AWS, Azure
. Tools - Snowflake, Collibra , MDM, Git/Bit bucket
. Data Flow tools - Alteryx, SSIS, Databricks, ADF, notebooks.
. DevOps, Helm, Openshit, CI/CD, SonarCube, Kubernetes, Teeraform Cloud infra management.

Why join Genpact
. Lead AI-first transformation - Build and scale AI solutions that redefine industries
. Make an impact - Drive change for global enterprises and solve business challenges that matter
. Accelerate your career&mdashGain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills
. Grow with the best - Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace
. Committed to ethical AI - Work in an environment where governance, transparency, and security are at the core of everything we build
. Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.
Let&rsquos build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training.

---