Sr. Infrastructure Operations Engineer

2 weeks ago

Gurugram Bengaluru, India AtkinsRealis Full time

Job Description

Job description

- Install, configure, and maintain Windows Server operating systems and associated software.
- Manage Active Directory, Group Policy, DNS, DHCP, DFS and other Windows server-related services.
- Monitor and update daily health check reports related to infrastructure, such as VMware, Citrix, and hardware, promptly raising incidents for any identified issues.
- Assist in designing and implementing VMware virtualization solutions.
- Configure and maintain VMware vSphere, vCenter, including ESXi hosts and associated technologies.
- Optimize virtual infrastructure performance, scalability, and reliability.
- VMware VM and physical server build and decommissioning includes configuring new servers and safely retiring old ones to maintain a secure, efficient environment.
- Valuable experience in C7000 Enclosure and Synergy systems, essential for hardware infrastructure management and troubleshooting hardware issues.
- Provide technical support and guidance to end-users on system-related issues within defined SLAs.
- Efficiently troubleshoot system and network issues as they arise.
- Collaborate with cross-functional teams to deploy and maintain system upgrades and enhancements.
- Ensure system security by implementing necessary patches and updates.
- Raise vendor-related tickets for hardware and operating system issues.
- Troubleshoot SCOM and SCCM agent issues and provide resolutions.
- Familiarity with ITIL and ticketing tools like ServiceNow is advantageous.
- Knowledge of VM and physical server commissioning and decommissioning is must.
- Document system configurations, procedures, and troubleshooting guides.
- Available on weekends for planned changes or to address production outages.

The above responsibilities may be revised as per the business requirement.

Mandatory Experience & Technical skills requirements:

- 6 to 10 years experience in Windows Server administration, VMware virtualization, HPE C7000 Enclosure, and Synergy 12000 Frame management. Additional experience in Linux and Citrix serves as a valuable advantage.
- Excellent problem-solving skills, with the ability to handle complex infrastructure issues.
- Educational qualifications.
- Bachelor s degree in computer science, Information Technology, or equivalent combination of education and experience in a related field.

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