Senior Pega System Architect

Job Description Who we are VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation. As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal. #VOIS #BeUnrivalled #CreateTheFuture About this Role We are seeking a highly experienced Senior Pega System Architect to lead the development and implementation of Pega-based solutions. This role is ideal for individuals with a strong foundation in Pega PRPC technology, who can translate complex technical designs into scalable solutions, mentor junior developers, and ensure adherence to best practices. The successful candidate will play a pivotal role in delivering high-quality, efficient, and innovative Pega applications, while collaborating with cross-functional teams across onshore and offshore locations. What you'll do - Implement technical designs based on Pega 8.x, ensuring adherence to best practices and development guardrails. - Lead the development of Pega multi-process applications, including UI, integrations, agents, and performance tuning. - Provide low-level design documentation and write detailed technical user stories. - Take end-to-end ownership of assigned modules and ensure timely, high-quality delivery. - Mentor and guide junior developers, offering technical support and conducting code reviews. - Collaborate with cross-functional teams to ensure seamless integration and delivery. - Conduct performance analysis and tuning of Pega applications. - Train and onboard new team members. - Contribute to design discussions and provide technical insights. Who you are - Bachelor's degree in Management Information Systems, Computer Science, or a related technical discipline. - Certified Pega Senior System Architect (SSA). - Minimum 7 years of experience in Pega application development, including at least one greenfield project from inception to production. - Proficient in Pega 8.x, with strong knowledge of Pega design, low-code development using App Studio, and integration protocols (SOAP/REST). - Skilled in general IT technologies including Java, Unix shell scripting, Oracle DB SQL scripting, and application server concepts such as WebLogic. - Familiarity with tools like SoapUI and Postman. - Experience with PegaCall and CTI integration (e.g., Genesys) is advantageous. - Strong analytical, communication, and leadership skills. - Demonstrated ability to work effectively in onsite/offshore delivery models. - German language proficiency is a plus. Not a perfect fit Concerned you may not meet every requirement Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best. What's in it for you - Opportunity to lead and shape the development of cutting-edge Pega applications. - Exposure to large-scale, multi-country digital transformation projects. - Collaborative work environment with cross-functional and multicultural teams. - Continuous learning and development through mentoring and training responsibilities. - Be part of a global organisation driving innovation in the telecom and technology space. What Skills you will Learn - Advanced Pega performance tuning and integration techniques. - Leadership and mentoring capabilities in a global delivery model. - Enhanced proficiency in low-code development using Pega App Studio. - Broader understanding of telecom domain and CTI integrations. - Cross-cultural collaboration and agile delivery methodologies. VOIS Equal Opportunity Employer Commitment Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background. Join Us At Vodafone, we're working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference. Alert Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud. #JDEnhancedByTARA Follow us on social media and #StayConnected - - - - You can also chat with our employees to learn more about our projects: