
Assistant Manager
2 days ago
The Sales Lead will lead the growth and promotion of premium airport Meet & Greet services, focusing on client acquisition, strategic partnerships, and revenue generation. This role demands a blend of hospitality expertise, sales acumen, and operational coordination to deliver seamless passenger experiences.
Key Responsibilities
- Sales Strategy & Execution
Develop and execute sales plans to expand Meet & Greet service adoption
Identify and pursue B2B and B2C opportunities (airlines, corporates, travel agencies)
Collaborate with pricing and marketing teams to launch targeted campaigns
- Client Engagement & Partnerships
Build relationships with airport authorities, airlines, travel agents, and corporate clients
Customize service offerings to meet client needs and enhance value propositions
Negotiate contracts and close deals to meet or exceed revenue targets
- Market Intelligence & Innovation
Monitor competitor offerings and industry trends to refine service strategy
Recommend service enhancements based on customer feedback and market demand
- Team Collaboration & Coordination
Work closely with operations, customer service, and marketing teams to ensure smooth service delivery
Support training initiatives for frontline staff to maintain service excellence
- Reporting & Performance Monitoring
Track sales metrics, conversion rates, and customer satisfaction scores
Prepare monthly reports and present performance insights to senior management.
Qualifications & Skills
Education :
Bachelor's in Business, Hospitality, or Aviation Management
Experience :
8–10 years in sales, preferably in airport services or hospitality
Skills :
CRM tools, negotiation, presentation, strategic planning
Attributes :
Customer-focused, proactive, well-groomed, adaptable, team leader
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