Sr Solution Consultant

Why UKG At UKG the work you do matters The code you ship the decisions you make and the care you show a customer all add up to real impact Today tens of millions of workers start and end their days with our workforce operating platform Helping people get paid grow in their careers and shape the future of their industries That s what we do We never stop learning We never stop challenging the norm We push for better and we celebrate the wins along the way Here you ll get flexibility that s real benefits you can count on and a team that succeeds together Because at UKG your work matters and so do you Sr Solution Consultant - Workforce Management About Us UKG Ultimate Kronos Group is an industry market leader known for leveraging cutting-edge technology to revolutionize workforce management As we continue to expand our product footprint globally we are creating new opportunities in India Join our dynamic team and contribute to our mission of providing innovative solutions that empower businesses and employees alike Role Overview As a Sr Solution Consultant at UKG you will play a pivotal role in delivering superior workforce management solutions to our clients You will be accountable for your own success utilizing your expert knowledge of workforce management software to design and implement solutions that maximize benefits for our customers Your superior communication and presentation skills coupled with your ability to manage complex environments and client relationships will ensure your success in this role Key Responsibilities Requirement Assessment Conduct workshops with senior members of customer organizations to drive requirement assessments Solution Design Architect comprehensive solutions that integrate UKG Pro WFM Dimensions with third-party products ensuring alignment with business goals Customization and Integration Design and implement customizations and integrations to meet specific client needs Documentation Collect analyze validate and document business requirements creating detailed technical specifications for the implementation team Build and Configuration Oversee the build and configuration of the system ensuring adherence to the original design and client requirements Provide expert knowledge and best practices during the Build phase Testing Support Provide guidance and support during the testing phase including functional testing integration testing and user acceptance testing UAT Best Practices Advocate for and implement industry best practices in workforce management process optimization and system configuration Effective Communication Effectively communicate complex technical concepts to both technical and non-technical stakeholders using use cases visual diagrams and process flow charts Client Management Foster strong relationships with client Project teams acting as a trusted advisor and ensuring high levels of client satisfaction Mentoring Mentor and provide guidance to team members on advanced modules and solutioning aspects Travel Travel up to 25 may be required to meet with clients and support project implementations Qualifications Education Bachelor s degree or equivalent in Computer Sciences or a related field Experience o 6 to 10 yrs years of experience implementing or supporting enterprise software applications and hardware used in web environments UKG Pro WFM Workday Ceridian Oracle PeopleSoft SAP Human Resources Payroll Time and Labor o 5 years of experience in Workforce Management is a must o Relevant experience as a consultant in a similar application environment is desirable o Extensive experience in implementing solutions for medium to large enterprise customers Skills o Thorough understanding of business process and technology relating to workforce management o Experience with requirement gathering solution designing implementing and configuring UKG Products o Extensive experience on UKG Pro WFM Dimensions modules like Time Keeping Accruals Leave Advanced Scheduling Forecasting Attendance and Activities is desirable o Prior experience in supporting functional testing integration testing and UAT o Demonstrated track record in delivering quality on-time technology and business solutions to a diverse customer base o Solid interpersonal skills to interface with co-workers and customers managing specific tasks to completion with minimal direction o Excellent verbal and written communication skills If you are a seasoned professional with a passion for workforce management and a track record of delivering high-quality solutions we would love to hear from you Apply now and be a part of our exciting journey at UKG Company Overview UKG is the Workforce Operating Platform that puts workforce understanding to work With the world s largest collection of workforce insights and people-first AI our ability to reveal unseen ways to build trust amplify productivity and empower talent is unmatched It s this expertise that equips our customers with the intelligence to solve any challenge in any industry because great organizations know their workforce is their competitive edge Learn more at ukg com UKG is proud to be an equal opportunity employer and is committed to promoting diversity and inclusion in the workplace including the recruitment process Disability Accommodation in the Application and Interview Process For individuals with disabilities that need additional assistance at any point in the application and interview process please email UKGCareers ukg com