Receptionist

4 weeks ago

Delhi India The Padel House Full time

Job Description About Us: Padel House is a lifestyle-first padel club that redefines the sporting experience by combining premium facilities, wellness, and community-driven events. More than just a venue to play, it is a destination where sport meets social interaction, fitness meets leisure, and exclusivity meets accessibility. Founded by entrepreneur Nitin Mathur and designer Anubhav Dayal, Padel House offers a seamless blend of sport, leisure, and luxury, inspired by global successes in the U.S., Dubai, and Europe. With world-class courts, a wellness centre, caf and lounge, studio space, pro shop, and curated services such as ball boys and concierge, every detail reflects sophistication, comfort, and a strong sense of community. Location: Chattarpur, Delhi Working Model: Onsite Days: Tuesday to Sunday Timings: Flexible / Timings to be assigned based on operational requirements Budget: 25 to 30k (depending on experience) Experience: 1+ year About the Role: We're looking for a proactive and friendly Receptionist to create a welcoming first impression for our members and guests. You'll manage front desk operations, bookings, and payments while ensuring smooth day-to-day coordination. The role calls for someone energetic, organized, and customer-focused. A knack for communication and sales will make you stand out. Key Responsibilities: - Greet and assist members and guests, ensuring a professional and welcoming experience. - Manage bookings, payments, and POS transactions accurately and efficiently. - Promote memberships, packages, and caf or wellness offerings to enhance member engagement. - Coordinate communication between the front desk, site manager, and service teams to ensure smooth operations. - Maintain an organized, tidy, and inviting front desk environment. - Support events and on-site activities as needed to enhance member experience. Requirements: - 1+ year of experience as a receptionist, preferably in hospitality, fitness, or lifestyle spaces. - Excellent verbal and written communication skills with a friendly and confident demeanor. - Prior sales or upselling experience is a plus. - Energetic, approachable, and customer-focused. - Comfortable using booking and payment systems.

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