Lead Associate

1 week ago


Bangalore, India WNS Full time

Job Description Qualifications: - 2+ years experience as supervisor/acting supervisor in a call center environment - Strong leadership and team management skills - Exceptional verbal and written communication abilities - Ability to analyze data and make informed decisions - Knowledge of call center operations and metrics - Proficiency in call center management software and Microsoft Office Job Description: - Manage team performance - Provide effective coaching and constructive feedback to subordinates - Take customer service and escalation when needed - Holds team huddle/coaching session/goal-setting/one-on-one as needed/required - Handles escalated requests and researches answers posted by associates to ensure customer satisfaction - Reviews and analyzes performance data, creates action plans, and monitors execution to ensure goals are met - Holds regular check-in meetings with the client to keep them informed of the trends, changes, and development within the team - Facilitates learning sessions to enhance associate technical and communication skills Performs administrative tasks such as sending daily capacity reports, daily/weekly performance dashboards, and other ad hoc tasks


  • Lead Associate

    3 days ago


    bangalore, India WNS Full time

    Job Description Qualifications: 2+ years experience as supervisor/acting supervisor in a call center environment Strong leadership and team management skills Exceptional verbal and written communication abilities Ability to analyze data and make informed decisions Knowledge of call center operations and metrics Proficiency in call center management software...

  • Lead Associate

    2 days ago


    bangalore, India WNS Full time

    Job Description Qualifications: 2+ years experience as supervisor/acting supervisor in a call center environment Strong leadership and team management skills Exceptional verbal and written communication abilities Ability to analyze data and make informed decisions Knowledge of call center operations and metrics Proficiency in call center management software...

  • Lead Associate

    2 weeks ago


    bangalore, India Myntra Full time

    About the CompanyMyntra is India's leading fashion and lifestyle platform, where technology meets creativity. As pioneers in fashion e-commerce, we've always believed in disrupting the ordinary. We thrive on a shared passion for fashion, a drive to innovate to lead, and an environment that empowers each one of us to pave our own way. We're bold in our...


  • bangalore, India Vistec Partners Full time

    🧾 Job Title: Lead Associate Finance📍 Location: NOIDA (Remote)🕒 Experience: 5–7 Years💰 Salary: Up to ₹12 LPA🚀 Joining: Immediate preferred🎓 Qualification: Bachelor’s/Master’s in Finance, Accounting, or related field (CA not required)🧠 Role Overview:We are seeking a Finance Associate with strong accounting expertise and a solid...

  • Lead Associate

    1 week ago


    Bangalore Urban, India WNS Full time

    Job DescriptionQualifications: 2+ years experience as supervisor/acting supervisor in a call center environmentStrong leadership and team management skillsExceptional verbal and written communication abilitiesAbility to analyze data and make informed decisionsKnowledge of call center operations and metricsProficiency in call center management software and...

  • Lead Associate

    1 week ago


    Bangalore Urban, India WNS Full time

    Job Description Qualifications: 2+ years experience as supervisor/acting supervisor in a call center environment Strong leadership and team management skills Exceptional verbal and written communication abilities Ability to analyze data and make informed decisions Knowledge of call center operations and metrics Proficiency in call center management software...

  • Associate Lead

    1 week ago


    Bangalore, India London Stock Exchange Group Full time

    • Supervises a team, allocates tasks to team members and co-ordinate work of other team members to efficiently implement the end-to-end testing in the software development life cycle. • Handles and leads end-to-end testing delivery and activities in alignment with the organisation's quality standards and strategy to ensure that software meets or exceeds...

  • Lead Associate

    3 days ago


    bangalore, India Myntra Full time

    About the Company Myntra is India’s leading fashion and lifestyle platform, where technology meets creativity. As pioneers in fashion e-commerce, we’ve always believed in disrupting the ordinary. We thrive on a shared passion for fashion, a drive to innovate to lead, and an environment that empowers each one of us to pave our own way. We’re bold in our...

  • Lead Associate

    4 days ago


    bangalore, India Myntra Full time

    About the CompanyMyntra is India’s leading fashion and lifestyle platform, where technology meets creativity. As pioneers in fashion e-commerce, we’ve always believed in disrupting the ordinary. We thrive on a shared passion for fashion, a drive to innovate to lead, and an environment that empowers each one of us to pave our own way. We’re bold in our...

  • Principal Associate

    5 days ago


    bangalore, India MetaMorph Full time

    Principal AssociateWe are seeking a highly capable Senior Principal Associate with strong expertise in investment advisory, venture capital, private equity, and startup transactions. The ideal candidate should be able to independently lead complex mandates, manage client relationships at a senior level, and mentor a growing team while working directly with...