[27/10/2025] Insurance Verification Executive

At Medtronic you can begin a life-long career of exploration and innovation while helping champion healthcare access and equity for all You ll lead with purpose breaking down barriers to innovation in a more connected compassionate world A Day in the Life Medtronic is expanding their footprint for Diabetes Care with a center in Pune and as the Insurance Verification Executive for Patient Financial Services India this role is responsible for all aspects of insurance eligibility and benefit verification including customer service with the objective of minimizing controllable denials and maximizing the clean claim rate within Patient Financial Services The Diabetes Operating Unit focuses on improving the lives of those within the global diabetes community As a business we strive to empower people with diabetes to live life on their terms by delivering innovation that truly matters and providing support in the ways they need it Our portfolio of innovative solutions is designed to provide customers greater freedom and better health helping them achieve better glucose control while spending less time managing their disease Responsibilities may include the following and other duties may be assigned As an Insurance Verification Executive for Patient Financial Services the role involves following prescribed policies and procedures performs a variety of verification tasks using standard healthcare guidelines Provides eligibility and insurance verification support to product sales teams by working assigned tasks within service level agreements Utilizes the system and or contact the patient to obtain basic policy plan and group numbers for all insurance carriers on the patient s account to confirm eligibility Interact with insurance carriers patients websites to conduct comprehensive insurance benefit verifications for all insurance carriers with confirmed eligibility on the patient s account Document insurance eligibility and benefits within the customer account to ensure accurate and timely billing for current and future customer orders Collaborate with internal and external customers to assist our patients with questions on obtaining Medtronic products therapy troubleshooting health insurance coverage concerns transferring patients to the appropriate department as needed Enters data into computer systems using defined resources and programs and investigates questionable data and recommends actions to resolve discrepancies Required Knowledge and Experience Bachelor s degree Business or Accounting major is preferred 1 to 2 years of insurance verification experience in a US healthcare environment Experience with various insurance plans offered by both government and commercial insurances i e PPO HMO EPO POS Medicare Medicaid HRA s and coordination of healthcare benefits including requirements for referral authorization and pre-determination Experience with medical billing and collections terminology - CPT HCPCS and ICD-9 coding Experience with HIPAA guidelines and healthcare compliance Previous experience in receiving and making outbound calls to patients to explain insurance benefits related to health insurance and or discussing patient financial responsibilities Physical Job Requirements The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position but they are not an exhaustive list of all the required responsibilities and skills of this position Benefits Compensation Medtronic offers a competitive Salary and flexible Benefits Package A commitment to our employees lives at the core of our values We recognize their contributions They share in the success they help to create We offer a wide range of benefits resources and competitive compensation plans designed to support you at every career and life stage This position is eligible for a short-term incentive called the Medtronic Incentive Plan MIP About Medtronic We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions Our Mission to alleviate pain restore health and extend life unites a global team of 95 000 passionate people We are engineers at heart putting ambitious ideas to work to generate real solutions for real people From the R D lab to the factory floor to the conference room every one of us experiments creates builds improves and solves We have the talent diverse perspectives and guts to engineer the extraordinary Learn more about our business mission and our commitment to diversity