Back Office Executive for Freshers

3 weeks ago

Delhi India Tensoten Services Full time

Job Description

Job Overview:

The Back Office Executive is an essential role that supports day-to-day administrative and operational tasks. This position is perfect for freshers who are looking to start their career in a professional environment. As a Back Office Executive, you will assist in the effective management of internal processes, data handling, report generation, and customer support tasks. The ideal candidate will have a keen eye for detail, be highly organized, and have excellent communication skills.

Key Responsibilities:

- Data Entry and Management:

- Accurately entering and updating data into internal systems or databases.
- Organizing and maintaining digital files and records.
- Ensuring data is consistent, error-free, and up to date.

- Document Handling:

- Preparing and processing documents as per company requirements.
- Managing and organizing hard and soft copies of company records.
- Assisting in the preparation of reports, presentations, and spreadsheets.

- Customer Service Support:

- Handling customer inquiries and providing timely responses via email or phone.
- Assisting with order processing, invoicing, and delivery status updates.
- Collaborating with other teams to resolve customer issues or queries.

- Administrative Assistance:

- Supporting the management and other departments with routine administrative tasks.
- Scheduling meetings, maintaining calendars, and arranging travel as required.
- Assisting with day-to-day office operations and maintaining office supplies.

- Report Generation and Analysis:

- Assisting in creating daily, weekly, or monthly reports based on the collected data.
- Analyzing data trends and presenting insights to senior management.
- Ensuring reports are accurate and delivered within deadlines.

- Internal Communication and Coordination:

- Coordinating with different departments to ensure the smooth functioning of internal processes.
- Collaborating with team members to ensure timely completion of tasks.
- Communicating effectively within the team to meet objectives.

Skills and Qualifications:

- Educational Qualifications:

- A minimum of a High School diploma or equivalent qualification. Graduates with a background in business, management, or related fields are preferred but not mandatory.

- Technical Skills:

- Basic knowledge of MS Office (Excel, Word, PowerPoint).
- Familiarity with data entry software and customer relationship management (CRM) tools is a plus.

- Soft Skills:

- Excellent written and verbal communication skills.
- Strong organizational and time-management skills.
- Ability to prioritize tasks and work under pressure.
- High attention to detail and accuracy in all tasks.
- Good problem-solving and analytical skills.

Experience:

This is an entry-level position, so prior experience is not required. However, any relevant internships or part-time roles in customer service, administrative work, or data entry will be an advantage.

Why Join Us:

- Learning and Development: As a fresher, this role offers an excellent opportunity to gain hands-on experience in office management and administrative operations.
- Career Growth: We believe in fostering growth within our team, and there will be opportunities to advance within the company.
- Friendly Work Environment: We promote a positive and collaborative work culture, where your contributions are valued.

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