Sr Manager

3 weeks ago

Mumbai India Tata Communications Full time

Job Description About The Company Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications Job Description Responsible for driving and monitoring a 24x7 customer facing team providing L1, L2 & L3 technical support in Cloud & security domain with the objective of providing timely resolution to technical issues faced by customer & ensuring a good post-sales support experience to the customer. This is a tactical role which has a significant mid-term impact on business units overall results. Responsibilities Monitor and review resolution of customer issues by customer service operations team, analyse productivity and escalation of issues. Incident management - assign incident manager for critical/escalated faults, manage all customer communication, work with internal stakeholders to ensure timely fault resolution. Plan support needs for the customer; ensure timely execution of service acceptance function & compliance with turnaround time (SAT) Engage with customers, understand their expectations, gather transaction feedback, and ensure closures within the fault window. Monitor spikes in escalation of tickets. Devise mechanism to track all escalations & identify root cause of the escalations. Identify improvement areas in terms of process, people, resources to avoid escalating situations & implement solutions. Review of performance on a periodic basis and minimize recurrence of incidents basis the past trends. Share timely feedback with engineering team on customer experience and major issues faced by them. Identify key problem segments and plan changes on a pro-active basis. The role will lead a large team. Desired Skill sets Excellent customer handling ability. Should have dealt with large team sizes. Experience on building process efficiency Expertise on implementation, installation, integration troubleshooting and overall functionalities.

  • E-Commerce Manager

    1 week ago

    Bandra West, Mumbai, Maharashtra, India SR STORE Full time ₹ 2,40,000 - ₹ 4,20,000 per year

    Job Title: E-Commerce Warehouse & Inventory ExecutiveLocation: Khar West, Mumbai (SR Store – , )Salary: ₹20,000 – ₹35,000 per monthJob Types: Full-time, PermanentCompany OverviewSR Store is a fast-growing women's clothing brand operating out of Khar West, Mumbai, with both an online storefront and a brick-and-mortar boutique. We pride ourselves on...

  • Social Media Manager

    1 week ago

    Bandra, Mumbai, Maharashtra, India SR STORE Full time ₹ 2,40,000 - ₹ 4,80,000 per year

    Social Media Manager cum PR – SR Store, Khar West, MumbaiSR Store ), a dynamic and trend-setting women's clothing brand with an online presence and a boutique store in Khar West, Mumbai, is seeking an enthusiastic and creative Social Media Manager cum PR Executive. The ideal candidate will drive our brand's digital presence, engage our growing community,...

  • Sr. Manager

    2 weeks ago

    Mumbai, Maharashtra, India Mahindra & Mahindra Ltd Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Sr. Manager - Customer ExperienceDate: 11 Nov 2025Location:Mumbai - Corporate, Mumbai - Corporate, INCompany: Mahindra Lifespace Developers Ltd.Job PurposePrincipal AccountabilitiesPerformance Measure of SuccessKey RelationshipsQualification and Experience

  • Sr. Manager

    2 weeks ago

    Mumbai, Maharashtra, India ONOC Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    We're Hiring – Sr. Manager / AGM / DGM (EB Sales)Location: MumbaiCTC: Up to 25 LPAExperience: 7+ YearsProfile: Corporate Sales of Employee Benefits (EB) Products.Share CV at: Job Type: Full-timeWork Location: In person

  • Conference Producer

    3 days ago

    Mumbai, India ET Edge Full time

    Job Description Role Description This is a full-time on-site role as a Conference Producer / Sr. Conference Producer / Sr. Editor (depending on experience). The day-to-day tasks will include, but not be limited to, conference production, market research, speaker acquisition, and event management. Location Mumbai and Delhi Qualifications - A minimum of 8...

  • Manager/Sr. Manager

    1 day ago

    Mumbai, Maharashtra, India Shree Naman Developers Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    Dear Candidate,Greetings for the day This is in reference to your application submitted to us on Naukri portal couple of days ago.We have an excellent job opportunity for the position of Manager/Sr. Manager - Interior Designer for BKC location. Following are the details for your reference.Organisation: Shree Naman GroupDesignation: Manager/Sr. Manager -...

  • Sr Manager Data Sciences

    2 weeks ago

    India Live Connections Full time

    Role - Sr Manager, Data ScientistExperience - 10 to 15 yearsWork Location - RemoteRequired Notice Period - Immediate Joiners or Serving Notice or official 30 daysMust Have Skills10 to 15 years of overall experienceHands-on experience in AI & GenerativeAIShould be working as a Data ScientistTo apply, connect with Abhishek Email - abhishek.m@livecjobs.com

  • Sr Manager Data Sciences

    2 weeks ago

    India Live Connections Full time

    Role - Sr Manager, Data Scientist Experience - 10 to 15 years Work Location - Remote Required Notice Period - Immediate Joiners or Serving Notice or official 30 days Must Have Skills 10 to 15 years of overall experience Hands-on experience in AI & GenerativeAI Should be working as a Data Scientist To apply, connect with Abhishek Email -

  • Sr. Manager- Project Management

    5 days ago

    Mumbai, India Ajanta Pharma Full time

    Job Description 1. Ajanta Pharma is looking for Sr. Manager- Project Management to join our dynamic team and embark on a rewarding career journey 2. Oversee strategic project execution across departments 3. Manage timelines, risks, and stakeholder communication 4. Allocate resources and monitor project KPIs 5. Ensure delivery within scope, time, and budget

  • Sr. Manager

    19 hours ago

    Mumbai, India USV PRIVATE LIMITED Full time

    Job Description USV, a top-15 pharmaceutical company in India, excels in the diabetes and cardio sectors. We have a presence in over 65 countries with our dynamic team of over 7,000 across generations. Our commitment to brand building is evident in our popular products like Glycomet GP, Ecosprin AV, Jalra, Tazloc, Glynase, MVI and more. Role: Sr. Manager -...