Sme Automation, Amazon Vendor Services
2 days ago
Description Amazon Vendor Services AVS is seeking a highly analytical and technically proficient Subject Matter Expert SME with deep expertise in automation and catalog management to lead the development of scalable long-term analytical and operational infrastructure This role is pivotal in driving efficiency across AVS by building automation tools developing self-service analytics solutions and eliminating manual processes to enable strategic decision-making As a SME you will work closely with internal stakeholders and global functional teams to design and implement end-to-end workflows that improve key AVS vendor metrics Your focus will be on enhancing catalog health content accuracy streamlining operational processes managing evolving business requirements and ensuring high-quality SLA-aligned service delivery You will also champion process excellence mechanisms and scalable solutions that support AVS s mission of driving vendor growth and satisfaction through a sustainable and efficient e-commerce partnership Key job responsibilities Design and implement robust analytical frameworks that support end-to-end automation across key operational and catalog management processes Build scalable automated systems and self-service reporting tools to enable data-driven decision-making across product program and operations teams Partner with cross-functional teams to identify automation opportunities and convert manual reporting processes-especially those related to business metrics catalog health selection onboarding and content enrichment-into scalable repeatable solutions Support catalog optimization and operational efficiency through automation and process standardization Conduct in-depth analysis to uncover trends patterns and root causes that inform strategic planning and automation design with a focus on catalog accuracy completeness and discoverability Enable proactive monitoring and exception management through automation to surface issues such as missing content and selection gaps and optimize performance in real time Maintain clear up-to-date documentation and automation playbooks to ensure continuity and operational readiness Stay current with emerging analytics and automation trends and recommend best-fit approaches to drive long-term scale in catalog and operations Basic Qualifications - 1 years of program or project management experience - Knowledge of SQL and Advanced Excel Array and Statistical formulas - Experience using data to influence business decisions Preferred Qualifications - Knowledge of analytics statistical tools such as SAS PowerBI SQL ETL DW concepts - Knowledge of visualization tools such as Tableau Datazen SSRS - Experience back office operations escalation management and troubleshooting environments Our inclusive culture empowers Amazonians to deliver the best results for our customers If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information If the country region you re applying in isn t listed please contact your Recruiting Partner
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