
Customer Success Manager
3 weeks ago
- Strong expertise in customer lifecycle management, escalations, and crisis handling in mission-critical environments.
- Proven track record of driving customer retention, loyalty, and advocacy programs.
- Deep understanding of data centre operations, SLAs, compliance, and RCA frameworks.
- Exceptional interpersonal, communication, and stakeholder management skills, with the ability to influence at the CxO level.
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Customer Success Manager
4 weeks ago
Mumbai, Maharashtra, India Livspace Full timeAbout the RoleA Customer Success Manager, reports to the Head - Customer Success and will be in a critical customer service role working on two aspects of Customer Success. This will involve the Reactive and Proactive solutions that accelerate Customer Success and Experience.Responsibilities- Coordinate and work with internal stakeholders - Sales, Design,...
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Customer Success Manager
4 weeks ago
Mumbai, Maharashtra, India Livspace Full timeAbout the Role A Customer Success Manager, reports to the Head - Customer Success and will be in a critical customer service role working on two aspects of Customer Success. This will involve the Reactive and Proactive solutions that accelerate Customer Success and Experience. Responsibilities Coordinate and work with internal stakeholders - Sales, Design,...
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Customer Success Manager
3 weeks ago
Mumbai, Maharashtra, India Netradyne Full timeJob Title – Customer Success Manager (Mumbai)Experience – 8+ years of experienceLocation – MumbaiPrimary Responsibility: The primary responsibility of a CSM is to ensure that customers benefit from using our devices and achieve their key success metrics.Onboarding:- Assist customers in getting started with the solution by providing comprehensive...
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Customer Success Manager
2 days ago
Mumbai, Maharashtra, India clevertap Full time ₹ 12,00,000 - ₹ 36,00,000 per yearJob Description About the Role: As a Customer Success Manager you will be responsible for providing complete support to the CleverTap customers on value realization, solution engineering and product adoption with the customer's system, retain and grow CleverTap business by effective customer success management. What will you do:Drive the product adoption...
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Customer Success Manager
3 weeks ago
Mumbai, Maharashtra, India Praan Full timeAbout PraanPraan is a deep-tech startup committed to democratizing clean air through innovative technology solutions. We are focussed on delivering outstanding customer experiences and building strong, long-lasting relationships with our clients.Role OverviewAs a Customer Success Manager at Praan, you will be the primary point of contact for our customers,...
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Customer Success Manager
3 weeks ago
Mumbai, Maharashtra, India Praan Full timeAbout Praan Praan is a deep-tech startup committed to democratizing clean air through innovative technology solutions. We are focussed on delivering outstanding customer experiences and building strong, long-lasting relationships with our clients. Role Overview As a Customer Success Manager at Praan, you will be the primary point of contact for our...
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Customer Success Manager
3 weeks ago
Mumbai, Maharashtra, India CleverTap Full timeJob DescriptionAbout the Role:As a Customer Success Manager you will be responsible for providing complete support to the CleverTap customers on value realization, solution engineering and product adoption with the customer&aposs system, retain and grow CleverTap business by effective customer success management.What will you do:- Drive the product adoption...
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Customer Success Manager
1 week ago
Mumbai, Maharashtra, India Salesforce Full time ₹ 12,00,000 - ₹ 36,00,000 per yearTo get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.Job CategoryCustomer SuccessJob DetailsAbout SalesforceSalesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a...
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Customer Success Manager
1 week ago
Mumbai, Maharashtra, India Salesforce Full time ₹ 15,00,000 - ₹ 25,00,000 per yearTo get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.Job CategoryCustomer SuccessJob DetailsAbout SalesforceSalesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a...
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Customer Success Manager
2 days ago
Mumbai, Maharashtra, India Prodigal Full time ₹ 12,00,000 - ₹ 36,00,000 per yearAbout the RoleWe are seeking an experienced Customer Success Manager (CSM) to join our team. You will be the primary advocate for our customers, driving their success with Prodigal. As a CSM, your role will encompass the full customer lifecycle—from onboarding to driving adoption, retention, and satisfaction.Key CompetenciesCustomer Engagement & Retention:...