Social Media and Community Manager

4 weeks ago

Bengaluru, Karnataka, India illumine Full time
Illumine - Powered by Purpose

Illumine is a leading childcare management platform that simplifies administrative and communication tasks for preschools and daycare centers. By integrating features like attendance tracking, billing, parent communication, and lesson planning into a single intuitive interface, Illumine empowers educators to focus on nurturing young minds.

Headquartered in the United States, Illumine has a growing international footprint with operations in Bengaluru (India), the UAE, Singapore, and Malaysia. With a strong commitment to innovation and a user-first approach, Illumine is transforming early education through smart technology and seamless digital experiences

Your Role in Our Story

We're looking for a creative, community-driven Social Media and Community Manager who will lead our social presence, build meaningful engagement across platforms, and drive brand awareness through webinars, events, and community-building initiatives. This is a high-impact role ideal for someone who thrives at the intersection of storytelling, social strategy, and education.

Key Responsibilities

Social Media Management

- Own and execute the end-to-end social media strategy for illumine across platforms (LinkedIn, Instagram, Facebook, YouTube, etc.)
- Create engaging content that resonates with childcare providers, educators, and parents
- Manage a content calendar, ensuring consistency with brand voice and campaign goals
- Monitor trends and conversations to create timely, relevant content
- Analyze and report performance metrics, optimizing content for engagement and reach

Webinar & Event Marketing

- Plan, promote, and manage monthly/quarterly webinars for educators and childcare directors
- Collaborate with internal teams to develop topics, source speakers, and manage event logistics
- Own webinar promotion strategy across email, social, and partnerships
- Track registrations, attendance, and post-event engagement to drive lead generation

Community Building

- Build and nurture a vibrant online community of childcare professionals
- Engage with users in comments, groups, and DMs to foster authentic relationships
- Launch and manage private groups/forums (e.g. Facebook Groups, LinkedIn Groups) for Illumine users and followers
- Organize community campaigns such as teacher appreciation drives, spotlight stories, and user-generated content

We'd Love to See you superpowers

- 3–5 years of experience in social media, community management, or event marketing (experience in SaaS is a bonus)
- A storyteller at heart — you know how to make content informative, warm, and share-worthy
- Hands-on with social scheduling tools (e.g. Buffer, Later, Hootsuite) and webinar platforms (e.g. Zoom, Demio, or similar)
- Comfortable owning and growing engagement KPIs
- Empathetic, collaborative, and passionate about education and early childhood spaces
- A self-starter who thrives in fast-paced, cross-functional teams

Location: Indiranagar, Bengaluru, IN

Powered by People, Backed by Perks

- Competitive salary
- Flexible working hours
- Collaborative and inclusive workspace
- Opportunities for Growth & Impact
- Enjoy opportunities to grow and make a real impact on our brand.
- Work in a supportive environment where your ideas and skills are valued.

Send us:

- Your resume
- Links to 1–3 social media campaigns you've led or contributed to (with a brief note on your role)
- A brief SoP for webinars detailing internal set-ups, pre-webinar promotions and post-webinar follow-ups

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