(3 Days Left) Senior Process Associate, Master Data Management

Ready to build the future with AI At Genpact we don t just keep up with technology we set the pace AI and digital innovation are redefining industries and we re leading the charge Genpact s our industry-first accelerator is an example of how we re scaling advanced technology solutions to help global enterprises work smarter grow faster and transform at scale From large-scale models to our breakthrough solutions tackle companies most complex challenges If you thrive in a fast-moving innovation-driven environment love building and deploying cutting-edge AI solutions and want to push the boundaries of what s possible this is your moment Genpact NYSE G is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally Through our deep business knowledge operational excellence and cutting-edge solutions - we help companies across industries get ahead and stay ahead Powered by curiosity courage and innovation our teams implement data technology and AI to create tomorrow today Get to know us at and on and Inviting applications for the role of Senior Process Associate Master data Management In this role you will be responsible to perform day-to-day operations while maintaining SLAs i e Turn Around Time and Accuracy Solving queries related to Master data within the customer pricing or material domains This role will be reporting to the manager of MDM The resource will be working with a cross functional team and will maintain analyse execute requests with utmost quality with eye for details with good experience in SAP MDM- customer pricing or material master We are looking for some who should be open to work in any shift as per the business requirement Responsibilities Follow defined standard operating processes and procedures for all deliverables Take ownership of performance against all the assigned Master data processes and key categories Accountable for the quality and accuracy Plan and priorities the workload to ensure that all assignments are delivered accurately to meet specified timelines planning Ensure timely and accurate update of all master data records Responsible for delivering all the tasks on-time every-time Ensure that the schedule is reviewed as circumstances change timeliness Ensure that all the feedback and the learning from client is documented and applied to the master data procedures to improve accuracy Baseline the learning Be responsible for maintaining the SLA of each period and the delivery performance Ensure that all the reports are maintained and published on time Maintain Customer Pricing and Material master data in SAP as per business input and SOP Basis understanding of SAP MM SD module commercial structures and Category Product Hierarchies Highlight and take appropriate help from the Lead on SOP deviations or issues Raise incident tickets to the relevant helpdesks when there is an issue Participate in idea generation and improvement activities Comprehend incoming and outgoing data flows for SAP master data Comprehend explain and enforce master data creation and change processes Update maintain the departmental procedures SOP s tools and metrics for the master data team Ensure all Data Quality KPIs Key Performance Indicators are met Ensure that the company s master data business rules policies and procedures are adhered to Support special projects as needed Identifies areas for data quality and process improvements and helps to resolve data quality problems through the appropriate choice of error detection and correction process control and improvement or process design strategies Align data management processes in the business value chains and process areas Have a continuous improvement mind set and support improvement projects from data perspective Qualifications we seek in you Minimum Qualifications Any Graduate bachelor s degree Great at communication collaboration verbal and written Understanding of SAP ERP or relevant experience Preferred Qualifications Skills Good customer handling skills Advanced use of MS Office Excel PowerPoint Word Ability to define solve problems Collect Data Establish facts High Energy Level Work with business units and process experts to resolve master data issues Why join Genpact Lead AI-first transformation - Build and scale AI solutions that redefine industries Make an impact - Drive change for global enterprises and solve business challenges that matter Accelerate your career Gain hands-on experience world-class training mentorship and AI certifications to advance your skills Grow with the best - Learn from top engineers data scientists and AI experts in a dynamic fast-moving workplace Committed to ethical AI - Work in an environment where governance transparency and security are at the core of everything we build Thrive in a values-driven culture - Our courage curiosity and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the 140 000 coders tech shapers and growth makers at Genpact and take your career in the only direction that matters Up Let s build tomorrow together Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race color religion or belief sex age national origin citizenship status marital status military veteran status genetic information sexual orientation gender identity physical or mental disability or any other characteristic protected by applicable laws Genpact is committed to creating a dynamic work environment that values respect and integrity customer focus and innovation Furthermore please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way Examples of such scams include purchasing a starter kit paying to apply or purchasing equipment or training