Existing Installation Group Leader

Location Mumbai Maharashtra India Job ID 84448 We Elevate Quality of urban life Our elevators escalators and moving walks safely transport more than two billion of us up and down buildings and across transportation hubs every day As part of the Schindler team you ll discover meaningful work that enhances quality of life for communities and contribute to making places more accessible inclusive and sustainable for all We combine innovation safety and high ethical standards ensuring respect both among colleagues and for the world around us By joining us you don t just become part of our success story you help shape the future and continue our rich legacy that started back in 1874 Schindler India is a 100 owned subsidiary of Schindler Group headquartered out of Mumbai and is backed by 5000 employees who are spread across the length and breadth of the country Besides business operations Schindler India has its own Corporate R D Centre Elevator and Escalator Factory and Shared Service Centre to support India operations which is in-fact one of the fastest growing market now globally Join us as a Existing Installation Group Leader Supervisor Your main responsibilities Role Responsible for Deploying the EI strategy to achieve the objectives of responsiveness reliability and customer satisfaction and profitability2 Responsibility Operational - Generate repair revenue as per the target set - Responsible for the implementation of technical training and technical circulars TCs for maintenance staff - Ensures deployment of maintenance people resources to the allotted operating locations so that there is a balance between contract fulfillments productivity and meeting customer expectations - Responsible for the payment collection - Quality inspection of the maintenance work carried out by his team - Responsible for coordination with the PWD inspections Team Management - Sets objectives for his team in line with the Branch region objectives and bases on the guidelines provided by the company - Supervises the Engineers team to achieve the region targets on Mean Time Between Callbacks MTBC SU Customer satisfaction Contracts conversion contract price - Assesses skills and competency for his team and uses various interventions like coaching on the job training and classroom training in coordination with the Branch Manager and Sr Manager Maintenance at Mumbai What you bring Qualifications For The Job Schindler IND Education Mandatory Diploma or BE Desirable MBA Professional experience - 10 years from the industry - Exposure to the Service Business - Managed Service operations for a systems driven company for at least 2 years Languages levels proficiency advanced intermediate basic - English proficiency - Hindi advance - Regional languages basic Preferences Experience in the elevator industry What s in it for you Join our purpose-driven organization Help shape an industry in which two billion people rely on our products and services every day Your development matters to us We help you grow by offering the support you need to develop your skills and access a rewarding and fulfilling career Thrive in a diverse and supportive culture Through local and global initiatives we promote a culture of inclusion which celebrates diversity and ensures that everyone feels valued We Elevate Your Career Become part of our team help us enhance quality of life and drive innovation while raising the bar for safety and sustainability We value your diverse skills and perspectives as together we shape the sustainable cities of today and tomorrow Are you ready to embark on a new journey Join TeamSchindler Discover more on our At Schindler Group we value inclusion and diversity and practice equity to create equal opportunities for all We endeavor that all qualified applicants will receive consideration for employment without regard to age race ethnic background color religious affiliation union affiliation gender gender identity sexual orientation marital status national origin nationality genetics and health or disability Any unsolicited application from Recruitment Agencies is deemed to be rejected and does not constitute in any manner an offer from a Recruitment Agency We Elevate