ITSM Consultant
1 week ago
Job Description Company Description Exsead Group, headquartered in Melbourne, is a digital adoption company dedicated to enhancing experience management for mid-market and enterprise organizations. Specializing in ITSM, CRM, and Cyber-Security, Exsead Group drives operational efficiency and digital transformation. By partnering with leading SaaS and technology providers, the organization helps businesses optimize their core operations, including customer engagement, product management, employee satisfaction, and brand development. Role Description This is a full-time remote position for an ITSM Consultant with expertise in Freshworks or similar platforms. The role involves deploying, configuring, and optimizing IT service management (ITSM) tools to meet client needs. Responsibilities include managing IT operations, service desk enhancements, and problem management to ensure efficiency and customer satisfaction. Collaboration with teams and key stakeholders to identify opportunities for improvement and provide recommendations is an integral part of the role. Qualifications - Strong skills in IT Service Management (ITSM) and expertise in Freshworks or similar platforms - Proficiency in IT Operations and Service Desk management - Experience with Problem Management and tracking issues to resolution - Background in Information Technology with a focus on business-driven IT solutions - Excellent communication and analytical skills - Ability to work independently in a remote setting - Relevant certifications (e.g., ITIL) are a plus - Experience working in IT roles within mid-market or enterprise-sized organizations is desirable
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ITSM - Consultant
4 weeks ago
Chennai, India Cognizant Full timeJob Description Cognizant is seeking a highly motivated and experienced ITSM Consultant to join our team. The ideal candidate will possess strong expertise in process improvement, operational efficiency, and IT Service Management (ITSM) practices. This role involves working with cross-functional teams to identify opportunities for improvement and optimize...
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Senior ServiceNow ITSM Consultant
4 weeks ago
India S2Integrators Full timeJob Summary We are looking for a highly skilled Senior ServiceNow ITSM Consultant with 5+ years of hands-on experience in implementing, configuring, and supporting ServiceNow ITSM modules. The ideal candidate must have strong technical and functional expertise, excellent communication skills, and the ability to work closely with business stakeholders to...
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Senior ServiceNow ITSM Consultant
4 weeks ago
India S2Integrators Full timeJob Summary We are looking for a highly skilled Senior ServiceNow ITSM Consultant with 5+ years of hands-on experience in implementing, configuring, and supporting ServiceNow ITSM modules. The ideal candidate must have strong technical and functional expertise, excellent communication skills, and the ability to work closely with business stakeholders to...
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Senior ServiceNow ITSM Consultant
4 weeks ago
India S2Integrators Full timeJob SummaryWe are looking for a highly skilled Senior ServiceNow ITSM Consultant with 5+ years of hands-on experience in implementing, configuring, and supporting ServiceNow ITSM modules. The ideal candidate must have strong technical and functional expertise, excellent communication skills, and the ability to work closely with business stakeholders to...
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ITSM Consultant
3 weeks ago
India Exsead Group Full timeJob Description Role Description We are seeking an ITSM Consultant with strong experience in Freshservice or ServiceNow to work closely with our Australian clients. You will lead platform configurations, service operations, ITSM process improvements, and ongoing service management. This is a client-facing role requiring excellent communication, platform...
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ServiceNow ITSM and ITOM Consultant
3 weeks ago
Pune, India Syncarp Full timeJob Description We are looking for Servicenow developer to the Company based out of Pune Location. Role : Servicenow developer Experience : 7 - 10 Years Skills : Servicenow , ITSM , ITOM Location : Pune Overview: We are seeking an experienced ServiceNow Consultant with deep expertise in IT Service Management (ITSM) and IT Operations Management (ITOM) to...
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ITSM Administrator
6 days ago
Bengaluru, India SourceMash Full timeJob Description Job Description We are seeking a proactive and experienced ITSM Administrator/Process Owner with a strong foundation in ITIL-based IT Service Management (ITSM) processes. The ideal candidate will be responsible for configuring, administering, and enhancing our ITSM platform to support IT operations, service delivery, and continuous...
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ITSM ServiceNow Technical Consultant
2 weeks ago
Bengaluru, Karnataka, India, Karnataka AvanteNow Full timeJob Title - ITSM ServiceNow Technical ConsultantJob Type - On-SiteJob Location - Riyadh , Saudi ArabiaExperience - 6-12 YearsJob Description -We're looking for an experienced ITSM ServiceNow Technical Consultant to join our team in Riyadh. As a technical consultant, you'll be responsible for designing, developing, and implementing ServiceNow solutions to...
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Coimbatore, Tamil Nadu, India, Tamil Nadu Cubical Operations LLP Full timeJob Description – ITSM (Senior Consultant / Deputy Manager / Manager)Location: Coimbatore Experience: 2 to 10 Years Roles: Senior Consultant / Deputy Manager / Manager Notice Period: Immediate joiners preferredRole OverviewWe are seeking IT Service Management professionals with strong experience in COBIT assessments, IT Governance frameworks, and ISO 20000...
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Service now ITSM ITOM
2 weeks ago
, India, IN Tata Consultancy Services Full timeTCS is Hiring!! – ServiceNow Developer (ITSM & ITOM) Location: PAN India Experience: 5+ YearsAre you a passionate and experienced ServiceNow Developer looking to work on cutting-edge ITSM and ITOM solutions? Join Tata Consultancy Services (TCS) and be part of a global leader in IT services and consulting. Key Responsibilities:Design, develop, and...