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Job Summary This role is part of the field experience product portfolio which will focus on bringing together data and technology capabilities to allow for the organization to become data-driven and insight-led in every decision to drive revenue and growth This combined Product Manager and Portfolio Tools Associate Director is a key role within the broader field experience team which focuses on orchestrating better customer relationships through a cohesive product portfolio to enhance the end-to-end experience of field teams The ideal candidate will take accountability for identifying opportunities for growth and innovation ultimately driving a product vision strategy and corresponding roadmap for a Global Product They will lead product discovery by leveraging data research and market analysis then liaising with stakeholders and working closely with cross-functional teams throughout the software development life cycle to ensure effective rollout of new features in markets all over the world Additionally with responsibility for Portfolio Tools and line management responsibility for 2 Tools Administrators they will be focused on the demand management for enabling tools e g AHA JIRA in support of the Commercial Pharma Tech organization which through technology services and solutions facilitates our global pharmaceutical business This will give you an opportunity to work with multiple global Tech teams and demonstrate leadership to drive evolving tech capabilities and initiatives Key Responsibilities Global Product Management Manage a global product backlog prioritizing features and enhancements based on business value and strategic alignment Collaborate with stakeholders across markets to gather requirements and ensure the Product meets diverse regional needs Work closely with the development team to define user stories acceptance criteria and product specifications Serve as the primary point of contact for Product related queries and issues from global markets Analyze Product performance metrics and user feedback to identify areas for improvement Portfolio Tools Accountable for a portfolio of tools related to demand management and other product and project management capabilities across Pharma Tech fostering collaboration with Tech colleagues from diverse disciplines to establish a clear vision strategy and roadmap Oversee the procurement and distribution process for licenses of tools such as Copilot Mural and Salesforce on a global scale for the entire organization Own and manage user-focused Tools support service ensuring agility scalability and high satisfaction Lead and manage the processes for coordinating demand from product owners and regional Tech leads into the central platform delivery teams through the implementation and enhancement of streamlined operational processes and performance management systems Enhance the effectiveness and efficiency of product and platform teams by supporting the development implementation and management of governance frameworks demand management strategies and visualization of the product landscape and roadmap Required Qualifications Bachelor s degree in Business Computer Science or related field MBA preferred 15 years of overall experience 5 years of experience in product management or similar role preferably in the pharmaceutical industry Experience working with global teams and managing cross-cultural communication Excellent project management and organizational skills Strong analytical and problem-solving abilities Exceptional communication and presentation skills Agile Scrum certification e g CSPO preferred Desired Skills Experience with data analytics and business intelligence tools Effective third-party vendor management IT Service Management ITSM is critical for delivering reliable and efficient IT services that meet the needs of our business and customers Effective portfolio management enables us to prioritize and manage a diverse range of projects and initiatives Proficiency with the Atlassian Products Suite including tools like Jira Confluence and Trello is important for enhancing collaboration project management and workflow efficiency Inclusion at GSK As an employer committed to Inclusion we encourage you to reach out if you need any adjustments during the recruitment process Please contact our Recruitment Team at to discuss your needs Skills Agile Product Development Analytical Thinking Product Delivery Product Improvements Product Management Product Marketing Specification Writing Usability Testing User Experience UX User Research Why GSK Uniting science technology and talent to get ahead of disease together GSK is a global biopharma company with a special purpose - to unite science technology and talent to get ahead of disease together - so we can positively impact the health of billions of people and deliver stronger more sustainable shareholder returns - as an organisation where people can thrive We prevent and treat disease with vaccines specialty and general medicines We focus on the science of the immune system and the use of new platform and data technologies investing in four core therapeutic areas infectious diseases HIV respiratory immunology and oncology Our success absolutely depends on our people While getting ahead of disease together is about our ambition for patients and shareholders it s also about making GSK a place where people can thrive We want GSK to be a place where people feel inspired encouraged and challenged to be the best they can be A place where they can be themselves - feeling welcome valued and included Where they can keep growing and look after their wellbeing So if you share our ambition join us at this exciting moment in our journey to get Ahead Together Important notice to Employment businesses Agencies GSK does not accept referrals from employment businesses and or employment agencies in respect of the vacancies posted on this site All employment businesses agencies are required to contact GSK s commercial and general procurement human resources department to obtain prior written authorization before referring any candidates to GSK The obtaining of prior written authorization is a condition precedent to any agreement verbal or written between the employment business agency and GSK In the absence of such written authorization being obtained any actions undertaken by the employment business agency shall be deemed to have been performed without the consent or contractual agreement of GSK GSK shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses agencies in respect of the vacancies posted on this site It has come to our attention that the names of GlaxoSmithKline or GSK or our group companies are being used in connection with bogus job advertisements or through unsolicited emails asking candidates to make some payments for recruitment opportunities and interview Please be advised that such advertisements and emails are not connected with the GlaxoSmithKline group in any way GlaxoSmithKline does not charge any fee whatsoever for recruitment process Please do not make payments to any individuals entities in connection with recruitment with any GlaxoSmithKline or GSK group company at any worldwide location Even if they claim that the money is refundable If you come across unsolicited email from email addresses not ending in gsk com or job advertisements which state that you should contact an email address that does not end in gsk com you should disregard the same and inform us by emailing askus gsk com so that we can confirm to you if the job is genuine
