Information Technology Infrastructure Manager
17 hours ago
About the Role We are hiring an IT Infrastructure Manager to manage and evolve the core technology infrastructure of a private university. This role focuses on ensuring stable, secure, and well-integrated IT systems that support academic delivery and administrative operations across the institution. The right candidate brings hands-on experience with open-source technologies used in university environments, strong networking and security fundamentals, and the ability to work effectively with external agencies providing academic and administrative software platforms. Responsibilities - Manage day-to-day operations and long-term planning of the university’s IT infrastructure, including servers, networks, storage, and cloud services - Ensure high availability and performance of academic and administrative systems such as ERP, LMS, student information systems, examination platforms, finance, HR, and admissions systems - Lead the deployment, customization, and maintenance of open-source software used across teaching, learning, and administration - Manage integration between multiple systems to ensure smooth data flow and consistent user experience across departments - Coordinate with external software vendors, open-source service providers, and implementation partners - Oversee network design, monitoring, and optimization across campus (wired, wireless, VPN, firewalls) - Implement and maintain strong security controls, access management, data protection, and backup policies - Troubleshoot and resolve infrastructure, network, and application-level issues with a practical, problem-solving approach - Work closely with academic offices, administration, and IT teams to translate functional needs into reliable technical solutions - Maintain system documentation, operational procedures, and compliance standards Qualifications - Associate to mid-senior level experience managing IT infrastructure in an educational or similar multi-department environment - Strong knowledge of open-source technologies commonly used in universities (Linux systems, open-source databases, web servers, LMS platforms, identity management tools, etc.) - Solid understanding of networking concepts including routing, switching, wireless networks, firewalls, and VPNs - Practical experience implementing security best practices for campus networks and enterprise systems - Hands-on experience integrating academic and administrative platforms - Proven ability to manage external agencies and software providers - High problem-solving ability with a structured, calm approach to incident resolution - Clear communication skills and the ability to work with both technical and non-technical stakeholders Preferred Skills - Bachelor’s or Master’s degree in Information Technology, Computer Science, or a related field - Experience working in private universities or large education service organizations - Familiarity with virtualization, cloud infrastructure, and backup/disaster recovery solutions - Exposure to campus-wide authentication and role-based access systems Why Join Us - A leadership role with direct impact on academic delivery and administrative efficiency - Opportunity to modernize and integrate university-wide systems - A fast-moving, decision-driven private university environment
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