[08/10/2025] Senior Product Associate

3 weeks ago

Mumbai, India JP Morgan Chase & Co. Full time

Job Description Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world's most innovative financial organizations. As a Senior Product Associate in Connected Commerce, you contribute to the team by leveraging your expertise in product development and optimization to make a significant impact, supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings. Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success. Job Responsibilities - Engages with cross-functional teams (including software engineering, architecture, and Quality Assurance) to advance the product's vision and strategy, ensuring customer needs are satisfied. - Assess, understand and measure customer need and value drivers Leverages data analytics and deep customer journey knowledge to win market share and increase adoption by delivering new and enhanced products - Executes in accordance with the direction from leadership by setting priorities and providing a strategic and tactical vision for the team Trusted partner to the business and driving solutions through influence. - Prioritizes work for delivery teams relative to product roadmap Creates user stories, requirements and acceptance criteria Demos the product to key stakeholders and customers - Works with product marketing to drive awareness and adoption of the product Required qualifications, capabilities and skills - 6+ years of work experience Product Management along Working knowledge of product management techniques (e.g., product strategy development, customer engagement) - Knowledge of process modelling techniques (e.g., value stream mapping) - Up-to-date knowledge of technology standards, industry trends, and emerging technologies - Basic understanding of financial management, such as investment processes, business case development, cost and recovery models - Strong written and verbal communication skills with the ability to articulate concepts to a senior management and customers - Experience in managing agile, cross-functional teams, often through influence (i.e., not direct oversight) - Clearly and succinctly organize concepts into an actionable path that delivers progress - Comfortable with a high degree of autonomy and making decisions with ambiguous information - Agile Experience with tools such as Jira and understanding of Backlog Prioritization Techniques - Hands on Experience of Functional Design Documentation including Business Use Cases, PRDs and Business Requirements formulation - Proven experience of building strong, cohesive partnerships with the business, operations, technology and other key stakeholders Preferred qualifications, capabilities and skills - Experience in banking or financial domain

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